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Our client “Rachel” joined the Air Force in 1997 when she was 18 years old. After serving honorably for nearly four years, she experienced a traumatic event that led to a shift in behavior that the military perceived as a deterioration in her service. In 2000, she received a less than honorable discharge, leaving her without access to any VA services such as health care and disability benefits.
Rachel did not think that she deserved this status, but felt powerless to dispute it. For more than two decades, she carried around the weight of her less than honorable discharge. She avoided mentioning her four years of service to employers, and chose to leave a gap in her resume so that she didn’t have to explain her status or revisit her trauma.
Finally, in 2024, Rachel sought help from a Veterans’ Service Office, where she was referred to Pine Tree Legal Assistance. Dylan Maeby, a staff attorney in our Veterans Unit, took on her case and built an argument that demonstrated how Rachel’s behavior had been a response to trauma and that her status warranted reconsideration.
Earlier this year, they prevailed: Rachel now has honorable discharge on her record.
With this updated status, she has access to a whole suite of VA benefits and feels more open to speaking about her time in the military. “There’s a lot of freedom in that,” Rachel says. She’s even considering pursuing a career at the VA – a path she never would have considered prior to seeking justice.
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