Issue 8 - September 2024

Welcome to The Juice: Our Energy News, a bi-monthly digital newsletter focusing on LADWP’s energy-related programs, projects and policies that are creating a clean and equitable energy future and ensuring a reliable power supply for Los Angeles. 

As Los Angeles-area temperatures rise, LADWP partnered with the Los Angeles Department of Aging to host a series of Cool LA Heat Relief for Seniors events this summer. The event series is part of LADWP’s Cool LA initiative, designed to help customers better manage the impacts and risks of extreme heat—especially for older adults, income-qualified individuals and families, and those living in underserved communities.

Approximately 1,300 community members have attended the Cool LA Heat Relief events, where they were able to enroll in LADWP’s financial assistance programs, such as EZ-SAVE, Lifeline, and Level Pay, and learn about other LADWP rebates and programs. Additionally, about 1,150 portable room air conditioners were distributed free of charge to seniors aged 60 and older who pre-qualified for the giveaway.

LADWP and the L.A. Department of Aging have hosted three of these events this summer, at times with additional partners. The first was held in Watts in July, the second in Pacoima in August, and the third in Lincoln Heights in September. The fourth and final Cool LA Heat Relief for Seniors event of the year is planned to take place in Reseda in October. 

LADWP Earns Top Ranking in 2024 J.D. Power Sustainability Index

LADWP ranked first in the 2024 J.D. Power Sustainability Index, an evaluation that measures the nation’s largest electric utilities’ customer awareness, support, engagement, and advocacy for their local climate sustainability programs and goals. The index applies to 35 of the largest U.S. electric utility companies and cities serving 500,000 or more residential customers.

LADWP’s index score of 39 tied the utility with Sacramento Municipal Utility District for the top spot and also marked a 10-point improvement over its 2023 index score of 29. Its score increase solidified LADWP as the company that showed the most improvement over 2023.

“This result shows a major improvement for LADWP from just a year ago. It demonstrates that we are on the right track with our climate sustainability goals. We believe our plan is resonating with customers who appreciate the direction we are taking and see this critical work as a priority,” said LADWP CEO and Chief Engineer Janisse Quiñones.