RTD’s community survey results show double-digit improvements for safety, on-time performance and more | | | | RTD’s latest annual customer and community survey results show double-digit, year-over-year improvements in several categories, including personal safety and security, vehicle cleanliness, service frequencies, and the agency’s overall value. This is the fifth consecutive year RTD commissioned the surveys to gauge customer satisfaction and community perceptions about the agency. | | RTD safety tech showcased in video with CBO, FBI | | Ever wonder how your travel via RTD and technology are connected? RTD teamed up with the Colorado Broadband Office and FBI to spotlight how live look-in cameras on its vehicles support customer and operator safety. The three-minute “Broadband for Safety” video explains how RTD uses cameras to hear audio and view video to immediately gain insights for RTD’s first responders. RTD began installing the live look-in software in early 2023 for use in emergency situations. | | | Latest steel arch installation highlights East Colfax BRT progress | | | | RTD, the City and County of Denver, and project partners continue to advance the East Colfax Bus Rapid Transit (BRT) project, with active construction now underway between Broadway and Fairfax Street. A key milestone will be reached in July, as crews shift operations to the north side of Colfax, marking the start of Phase 2 for Segment 1 (Broadway to Williams Street). The 21-foot-tall, 87-foot-long steel arches will serve as striking visual landmarks and shaded canopies at BRT stations. This installation demonstrates continued momentum toward the 2027 BRT debut along one of Denver’s busiest corridors. | | New RTD security metrics offers transparent look at transit safety | | RTD is sharing a new security-related metrics page on its website as part of its continued commitment to enhancing customer and operator safety and transparency. In April 2025, RTD logged 3,077 security-related calls for service across 5.5 million boardings – the equivalent of one report for every 1,800 boardings, or 0.06%. Overall, year-over-year security-related calls dropped by 28%, while customer reports of illicit drug activity declined by 57% from June 2024 to June 2025. | | | RTD’s commuter rail services see increase since pandemic | | | | RTD’s commuter rail services saw the highest percentage change in total vehicle revenue hours following the pandemic according to a report by the U.S. Government Accountability Office. The analysis found most commuter rail systems are still working to regain pre-pandemic levels due to changes in commuting trends and work schedules. RTD, with its Zero Fare for Youth program, is one of five agencies in the study that now offer a no-cost youth fare program. RTD’s program focuses on increasing access and ridership by directly engaging with and appealing to a new generation of transit customers. | |
Important Dates
Board of Directors meetings
- Audit Committee (virtual) – July 10, 2 p.m.
- Finance and Planning Committee (virtual) – July 15, 5:30 p.m.
- Operations and Safety Committee (virtual) – July 16, 5:30 p.m.
- Executive Committee (virtual) – July 24, 11:15 a.m.
- Board of Directors monthly meeting (virtual and in-person) – July 29, 5:30 p.m.
Check the Board of Directors calendar for current information and a full list of Board events.
Join RTD Board meetings via Zoom, YouTube
The RTD Board's committee meetings, study sessions and monthly meetings are available live on Zoom, using a Chrome or Firefox browser. Meetings are also streamed via RTD’s YouTube channel. For links, agendas and more, visit the Board’s meeting portal.
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Literacy meets the light rail for storytime event | Hop aboard the L Line for RTD’s Storytime on the Train on Wednesday, July 23, 10 – 11 a.m. Families will board at 30th•Downing Station for a round-trip ride featuring train-themed story readings by RTD staff. Kids ride free, but parents and guardians must purchase fare. Check-in begins at 9:50 a.m. | | | | | Rad Things (to) Do in July | “Peak” no longer refers to only the summit of a mountain – it’s been redefined, thanks to Gen Z, to include something that’s at its absolute best. Looking at July's lineup of outdoor concerts and festivals, it’s safe to say the month is “peak.” From the the physics-defying acrobatics of Cirque du Soleil to the smooth sounds of jazz at City Park, July's edition of Rad Things (to) Do offers something for everyone. | |  | RTD recognizes 61st Civil Rights Act anniversary | |
RTD is honoring the 61st anniversary of the Civil Rights Act of 1964, a pivotal law that outlawed discrimination in public services, including transit. The agency upholds that legacy through its Title VI and Title VII efforts, ensuring accessible service and fostering an inclusive workplace for all.
| | | Operator of the month — Getachew Jiru | | July’s Operator of the Month is Getachew Jiru from East Metro. Jiru was selected for going out of his way to provide exceptional customer service. Besides being friendly and welcoming to all his customers, Jiru helped a customer identify the correct bus to board by showing the customer how to use RTD's Trip Planner and Next Ride app. Jiru was also chosen for his dedication to safety, making sure to go easy on the brakes and accelerator and waiting until customers are safely seated or standing, holding the handrails, before moving away from a stop. | | #DYK: Ride, rock, repeat: Next Ride app offers trip planning by concert name | | | | Plan routes to summer concerts with RTD’s Next Ride "search by event" feature that makes trip planning to local events easy. Enter an artist or venue name into the destination field in the Next Ride app and get instant itineraries. | | RTD hosting ADA 35th anniversary celebration | Join RTD on Aug. 1 for “35 Years of Progress: ADA Past, Present, and Future,” an event celebrating 35 years of the Americans with Disabilities Act. The celebration runs from 9 a.m.-3:30 p.m. and will feature the unveiling of a commemorative bus design, a panel discussion featuring members of Colorado’s disability community and a history exhibit highlighting Denver’s role in the disability rights movement. | | | |
July is National Picnic Month! Keep your family and friends safe and stress-free with these quick tips for your next outing:
- Check the weather and pack food that holds up in heat
- Stay hydrated by having plenty of fluids on hand such as water or juice
- Prepare snacks ahead of time and store in a cooler
- Choose a shady or covered spot to prevent overheating on hot days
- Don't forget sunscreen and sunglasses for UV protection
- Bring bug spray to keep pests away; non-toxic options can include natural ingredients such as lemon, eucalyptus oil, citronella, peppermint or lavender oil
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