The theme of May's Read-n-Ride is all about momentum as multiple projects continue building across RTD's system. Full corridor construction is now underway on the East Colfax Bus Rapid Transit project, bringing faster travel times and improved reliability along one of Colorado's busiest corridors closer to reality. At the same time, Transit Police have launched the Bus and Rail Impact Team (BRIT) to focus patrols where they're needed most. Plus, June service changes are taking shape to keep customers moving throughout the Downtown Rail Reconstruction Project. Read on to see how RTD is adapting in real time to better serve the region.

Upgraded displays make finding real-time travel info easier

RTD is rolling out upgraded digital displays at major hubs, including Denver Union Station, as part of a systemwide effort to improve access to real-time information. Clear notifications near boarding and waiting areas about departure times, route details, and service updates make it easier for customers to ride with confidence.

With all stations expected to be upgraded by the end of May, these improvements support RTD’s focus on enhancing the customer experience by making travel information faster, clearer, and easier to use.

RTD reopened most parking spaces on the second level of the Nine Mile Station Park-n-Ride as the next phase of garage repairs gets underway. Crews will shift work to the ground level for the next month, with traffic control in place to guide customers to available parking during construction. The top level will remain closed while additional repairs continue.

The phased project began in 2024 to improve the long-term condition of the parking structure while minimizing impacts to customers and bus operations.

When gas prices rise, RTD offers a reliable way to keep moving without stretching the budget. A 3-Hour Pass is $2.75 and a Day Pass is $5.50 for unlimited trips, giving customers a predictable travel option when fuel costs fluctuate.

For a 60-mile round-trip commute, that can mean paying less to take transit than to drive, before even factoring in parking, maintenance, insurance, and everyday wear on a vehicle. As household costs continue to matter, RTD can offer savings and peace of mind.

New RTD-PD team boosts safety where it's needed most

RTD Transit Police has launched the Bus and Rail Impact Team (BRIT), a new initiative focused on increasing officer presence to deter criminal activity and strengthen visibility across the system. Using security data, operator feedback, and ridership trends, the team conducts targeted patrols on buses, rail lines, and at high-traffic locations including major events. Early efforts include increased patrols along the G Line following recent copper wire thefts.

BRIT adds an extra layer of support beyond existing patrols, with officers assigned to respond quickly, address recurring issues, and work alongside local law enforcement partners when needed. As the program expands, customers may also see BRIT officers on bike patrol, further improving access and response across the network.

Behind every call: RTD honors dispatchers who keep transit moving safely

Last year, RTD dispatchers handled more than 68,000 communications. The agency is recognizing the dispatchers who answer calls, texts, and radio communications 24/7 to support customer safety.

Working in real time with cameras, tracking tools, and multiple safety systems, dispatchers coordinate responses that assist officers and customers across the network. Their calm decision-making, teamwork, and specialized training make them essential to delivering a safe and reliable transit experience every day.

Transit Police add Western flair during special event patrols

Law enforcement officers wear many hats while on duty — sometimes literally.

RTD Transit Police debuted cowboy hats during patrols at Denver Union Station for the Rockies home opener, giving officers a new look inspired by Denver’s Western heritage. The hats, worn on a volunteer basis, drew positive reactions from crowds throughout the day. Customers can expect to see them moving forward at designated special events like major league sports, concerts, and downtown celebrations.

Beyond the style, RTD regularly adds Transit Police presence during high-traffic events to help customers and support a safe transit environment. Customers can report safety concerns to Transit Police 24/7 by phone, text, or online.

Safety tip: Behind every trip are trained experts

RTD operators complete extensive, hands-on training before ever taking the wheel or controls, and that training continues throughout their careers. From real-world driving practice to simulator-based scenarios and customer service training, operators are prepared to keep every trip safe and professional.

Here's what that means for customers:

1. Operators complete a 12-week training program with classroom and on-the-road experience.
2. Light rail operators train in advanced simulators to practice complex scenarios safely.
3. Routes are learned through real-time practice runs, including night driving.
4. Training includes customer service and de-escalation techniques.
5. Ongoing refresher courses keep skills sharp year-round.

Each May, RTD recognizes Asian American, Native Hawaiian, and Pacific Islander Heritage Month, highlighting the communities that have helped shape transportation and access to opportunity. From the construction of the Transcontinental Railroad to today’s leaders advancing equitable transit, AANHPI contributions continue to influence how people connect across Colorado and beyond.

That impact lives on through local partnerships, small business support, and cultural events across the Denver metro area. As RTD works to build a more inclusive system, AANHPI Heritage Month underscores a simple truth: stronger communities and better transit go hand in hand.

Transit Academy building future community leaders

Atlantis Community is preparing future leaders to help shape transportation across the Denver metro area. The new six-month Transit Academy at Atlantis (TAAA) will offer a deeper look at local transit systems, giving participants the opportunity to serve on boards and community groups while elevating voices from the disability community.

Led by Atlantis Community, the Colorado Cross-Disability Coalition, and ADAPT Colorado, organizers say TAAA is rooted in the idea that transit improves when diverse perspectives are at the table. The program welcomes anyone interested in improving transit access and the customer experience in their community.

Schedule: Begins May 22, 2026, continuing on every 4th Friday of the month through October

Duration: 10 a.m.-1 p.m.



Location: Atlantis Community 201, South Cherokee Street

Earth Day project brings greener spaces to Union Station

RTD celebrated Earth Day by kicking off a six-week landscaping project at Denver Union Station, bringing new sustainable gardens to the light rail plaza. The improvements include new trees, planters, mulch, boulders, and irrigation repairs that will create a greener, more welcoming space at one of the region’s busiest transit hubs.

The project is part of RTD’s broader push to refresh stations and enhance customer experience systemwide. Pedestrian access will stay open during construction, with work wrapping up at the end of May.

A short walk to a better commute

What started as a fallback plan became a helpful routine for Denver resident Denee Janda. After years of biking to work, she decided to try RTD when cold weather made riding less appealing. She discovered Route 38 was just a block from home and offered an easier, warmer way to commute to her job at CU Denver helping students plan their futures.

Now the bus is her go-to ride. She uses the time to relax, listen to audiobooks, or simply enjoy the break from traffic and weather. Her switch is a reminder that sometimes the best transit option is the one right around the corner, and a small change can make every day a little simpler.

Operator of the Month — Endale Begosew

May’s Operator of the Month is Endale Begosew from Boulder Division, recognized for his quick action that prevented a tense customer dispute from escalating. When an argument between two customers intensified, Begosew safely stopped the bus and asked both individuals to exit, ensuring the safety of everyone on board.

Board of Directors meetings

• Finance and Planning Committee - May 12, 5:30 p.m.

• Operations, Safety, and Security Committee - May 13, 5:30 p.m.

• Audit Committee - May 14, 2 p.m.

• Executive Committee - May 21, noon

• Board of Directors monthly meeting - May 27, 5:30 p.m.

• Performance Committee - June 1, 8:30 a.m.

Check the Board of Directors calendar for current information and a full list of Board events. 

Join RTD Board meetings via Zoom, YouTube

The RTD Board's committee meetings, study sessions and monthly meetings are available live on Zoom, using a Chrome or Firefox browser. Meetings are also streamed via RTD’s YouTube channel. For links, agendas and more, visit the Board’s meeting portal.

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