The IPMI Leader, November 2, 2022 | |
Parking & Mobility Magazine
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Inside November's edition: | |
30 Years and Still Innovating
Through collaboration, dedication, and support from our partners, we've provided enforcement software, integrated hardware, and infrastructure that's digitally transformed cities' parking and transportation management. To those of you that we had the pleasure to work with and those that we may work with in the future, we look forward to connecting and building even more relationships to continue to reshape cities for the better for decades to come.
In the meantime, please take a moment to celebrate with us!
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Dealing with Loss in the Workplace
Dealing with the loss of a loved one is never easy. There are books and resources dedicated to help those who are coping with the loss of a family member or close friend, yet what happens when you experience a loss in the office?
Shontel Zamora, budget analyst for the California State University at San Bernardino and a member of the IPMI Education Development Committee, shares a poignant piece about navigating the loss of a co-worker.
Did you know? Writing for the IPMI Blog shares your viewpoint with our community
(and if you are a CAPP, it contributes points for your recertification, too).
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FREE Frontline Training for Members |
Storytelling Strategies to Improve the Customer Experience
November 8, 2022
2:00 - 3:00 PM EST
Sometimes it’s hard to be friendly! Customer service is demanding, and it’s easy to become overwhelmed or frustrated when you just can’t get through to someone. Challenging conversations can escalate quickly, and neither you nor your customer feels good after a disagreement. Here’s the good news: it doesn’t have to be that way!
Barbara Shuck, president of Everest Marketing Services, is a StoryBrand Certified Guide who will share seven simple communication principles proven to engage customers and resolve issues. This session will help customer service professionals understand how a proven storytelling framework can improve all conversations, even those that are going negative.
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IPMI's calendar is packed with opportunities to connect with industry professionals and advance your career through professional development and networking events.
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Registration Information:
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LaMothe has led sales and business development efforts across North America as Vice President of Sales. During this time, Cleverciti has added major metropolitan centers including Miami, FL, as well as expanding its presence among private operators and communications providers.. Read the full release.
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- Assistant Parking System Manager - Off Street, City of Minneapolis, Minneapolis, MN
- Revenue Strategy Program Manager (Commercial Parking), Metropolitan Washington Airports Authority (MWAA), Arlington, VA
- Deputy Director - Transportation, Traffic, & Parking, City of New Haven, New Haven, CT
- Multiple Positions, SP+ through Veterans in Parking, Multiple Locations
- General Manager - Parking and Mobility, City of Sarasota, Sarasota, FL
- Product Support Lead, Ocra, Remote Position
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Requests for Proposal
Members post RFPs and RFQs free here.
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On-Street Parking Enhancement Solution, City of Cleveland Department of Public Works, DUE NOVEMBER 3, 2022.
- Automated Real-Time Shuttle Bus GPS Tracking System - Salt Lake City Dept. of Airports, DUE NOVEMBER 4, 2022.
- Campus Transit Study (Main Campus, Gainesville, Florida), University of Florida, DUE NOVEMBER 4, 2022.
- Managed Parking Expansion and Optimization Study, Missoula Parking Commission, DUE NOVEMBER 14, 2022.
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Parking Access and Revenue Control System (PARCS), The Baltimore City Parking Authority, DUE NOVEMBER 16, 2022.
- Parking Enforcement Software Equipment, National Cooperative Purchasing Alliance, DUE NOVEMBER 17, 2022.
- Parking Garage Wayfinding Sign Design, Placement, & Installation, Albany Parking Authority, DUE NOVEMBER 21, 2022.
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