The digital mortgage transformation is rapidly expanding beyond the initial loan application. As lenders try to keep pace with this ever-evolving landscape, they face a flurry of decisions about how to optimize processes and where to prioritize their innovation resources.
In two of the most important milestones in the digital mortgage roadmap, the appraisal and final closing, lenders have an opportunity to both empower consumers and deliver an experience that drives repeat and referral business, according to the results of a recent Javelin study, sponsored by ServiceLink.
Join Javelin’s Austin Kilgore, ServiceLink’s Dave Howard and nbkc’s Jaylene O’Brien for an overview of key findings and data from this study, as well as an in-depth discussion on the strategies lenders need to offer the seamless digital experience that borrowers have come to expect. When you register, you’ll have access to two original white papers created in partnership with Javelin Research Group: “Modernizing Appraisal Management Practices” and “Extending the Digital Mortgage Experience to the Closing Table.”