Stellantis Gets Behind the Dealer Body with a Renewed Focus on Sales, Service and Parts Support | | |
Stellantis is adding more than 200 new positions to strengthen its sales, service, and parts field teams, reversing workforce cuts made under former CEO Carlos Tavares. The move is intended to provide stronger support for U.S. dealerships, with additional roles such as technical advisers and area sales managers - filled by the end of Q1 2026.
Darren Bradshaw, senior vice president of parts and services for Stellantis North America, told Automotive News in an interview that the goal is to reduce the workload so that each field manager oversees roughly 10 dealerships,
| | | compared with the current average of about 20. On the sales side, the current staff-to-dealer ratio is around 15 to 1. The expansion is part of a broader push to rebuild dealer relationships and regain ground in the market following the challenges of Tavares’ leadership. The optimism around this latest announcement comes on the heels of good sales news, as Stellantis’ U.S. sales climbed 6.2% in the third quarter, breaking an eight-quarter decline. Jeep sales rose 11% and Chrysler surged 45%, though RAM slipped 4.8%...Read the complete article on the Automotive News website. | | CDJR Dealers Converge on Orlando for MOPAR Event! | | Recall Masters is exhibiting at the 2025 MOPAR Orlando Business Conference October 14 - 17 in Orlando, joining more than 1,000 CDJR dealer staff, Stellantis leaders and industry exhibitors at a pivotal time. Stellantis recently made some key appointments to its sales, service and parts field operations, reversing reductions made under the former CEO. This recommitment to supporting the dealer body has reinvigorated the outlook for one of the nation's storied brands. A stronger commitment to dealers has event attendees fired up about the annual conference and more that will be revealed in Orlando. | | | It's welcomed news for a lot of Chrysler Dodge Jeep RAM stores and the team at Recall Masters, who will host its largest exhibit in the eight consecutive years the recall and retention company has exhibited. Show attendees are invited to stop by Booth 315. Along with a FREE Open Recall Report to show you the numbers of vehicles in your area that have an open recall, you have a chance to play the “Pluck-a-Duck” Recall Trivia Game. The popular cash grab game is back this year in trivia format! To save your spin, simply schedule time to meet with Recall Masters here. | | |
When Recalls Impact A Dealer's Largest Customer - Fleet Operators
Fleet Management Weekly Features Chris Miller, Founder and Chairman of Recall Masters
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FMW: Tell me about Recall Masters. What do you do and why does it matter to fleets?
Chris Miller: Recall Masters was founded with a vision of making the road safer. We’ve built specialized software across all 46 brands sold in the US that aggregates all the recall information into one place. We then standardize the way we communicate
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that to vehicle owners, dealerships, the Department of Transportation (DoT), fleet management companies, fleet maintenance companies, and providers.
In this way, fleets can go to one place to get a report of every vehicle in their fleet. They can find out which vehicles have open recalls, as well as which ones have a remedy and parts available for repair. They can even categorize those recalls based on the type and rank of each risk, prioritizing them according to repair difficulty...Read the complete article on Fleet Management Weekly.
| | In Recent Recall Campaign News | | |
Ford Recalls 1,456,417 Due to Blank or Distorted Rearview Camera Image
Ford is recalling 1,456,417 vehicles due to a distorted rearview camera image. Affected vehicles include 2015-2019 Lincoln MKC, Mustang, F-350 SD, F-250 SD, F-450 SD, 2015-2017 Lincoln Navigator, Expedition, 2015-2018 Edge, Transit Connect, 2016-2019 F-550 SD, Transit, 2017-2019 Econoline, and 2019 Ranger vehicles. According to a report, the rearview camera may display a distorted, inverted, or blank image when the vehicle is in reverse. Dealers will inspect and replace the rearview camera as necessary. Read more about this recall campaign on the NHTSA website.
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Instrument Panel Failure Leads to Toyota Recall
Toyota has recalled 591,377 vehicles due to a software error in the instrument panel. Affected vehicles include certain 2023-2024 Toyota Venza, 2023-2025 RAV4 Prime, RAV4, Highlander, GR Corolla, Crown, 2024-2025 Lexus TX, LS, Toyota Tacoma, Grand Highlander, and 2025 Lexus RX, Toyota Crown Signia, Camry, RAV 4 Plug-in Hybrid (PHEV), and 4 Runner vehicles. According to a report, the instrument panel may fail to display vehicle speed, brake system, and tire pressure warning lights. Dealers will inspect assemblies and update software, as needed. Read more about this recall campaign on the NHTSA website.
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More Recall Campaign News
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