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Course Objectives:
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To understand Ontario employer WSIB legal obligations
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To gain knowledge of the Operational Policy Manual and its importance in guiding practices and decision-making
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Learn how to interpret and apply the Workplace Safety and Insurance Act.
Course Modules:
- WSIB Legislation and Regulations
- The WSIB Claims Process
- Case Management Principles
- Navigating Disputes and Appeals
- Best Practices in Case Management
Topics To Be Covered:
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Effective case management to reduce premium costs
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Key concepts in WSIB case management
- Identify why claims are accepted or denied
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Overview of the appeals process
- Eligibility criteria for benefits
- Using the WSIB Operational Policy Manual to support decision-making
Course Activities:
Interactive Quiz | Poll questions | Group case studies
Participants Receive:
Certificate of Completion and Professional Development Hours
Who Should Participate:
This program is designed for professionals responsible for managing workplace injury claims and compliance with WSIB legislation, including:
- Health and Safety Managers
- Human Resources Professionals
- WSIB Claims Coordinators
- Managers and Supervisors
- Payroll Coordinators
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