Share One, Inc. | June 2021
SYNC 2021 Agents of Change
SYNC - Share One: Your Networking Community

Make plans to join us October 10-12 for SYNC 2021 - Agents of Change - hosted at the Peabody Hotel in Memphis, TN. 

We strive to be Agents of Change, continuously assessing and evaluating the ever-changing credit union industry and adapting our concepts for a brighter tomorrow. Join us and collaborate with our team of experts and other credit union professionals from around the country to share best practices and learn about the newest products, features, and system enhancements. 

Sunday, October 10:  Activities in the morning (TBD) and the kick-off dinner on the Peabody Rooftop.
Monday, October 11: Full day of conference presentations followed by small group dinners.
Tuesday, October 12: Full day of conference presentations followed by the final dinner together.  
Register for SYNC 2021
Reserve your Peabody Hotel Room
Equifax is retiring their current credit report download process and moving it to the cloud: the Equifax ACRO System-to-System Full File Fixed XML Connection.

In-House clients must provide information for the connection. Please contact Laura Stewart for more information and to make sure your credit union is ready for the June 30, 2021 deadline.

Delivery will be automatic for Service Center and Hosted clients.
Jay Kalkbrenner joins the Support team in the Service Center.

Acquiring his Bachelor’s Degree from the University of Memphis, Jay has worked for the past two years as an Account Manager for a local company, United Recovery and Remarketing, managing accounts for various client financial institutions. His experience includes handling assignments and communications from clients and vendors. He started his career in technical support, training, and English instruction.
21.2 Release Notes Webinar Recording

The recording of this webinar is now available to watch on the customer portal. This release includes enhancements to support active directory integration, a new Positive Pay file extract program, a new field to support GL History descriptions from transactions posted on member accounts, and more.

This is a mandatory release for all clients. Please connect with Jay Carlock for information on scheduling your upgrade.
We are excited to announce a new NSMobile rewrite!

Change: Our goal is to deliver a seamless and competitive NSMobile experience. After a careful due-diligence process, we are excited to announce a complete rewrite of NSMobile in 2021. The initial phase of analysis and design is in progress now.

The new and redesigned NSMobile application will significantly improve connectivity to third-party products and feature a fresh look and flow. But we won't stop there. With your help, we will coordinate a robust plan for future enhancements to deliver a highly competitive and reliable user experience.

Support: Throughout the NSMobile redevelopment, we will continue to service and support "active" or "in-development" existing NSMobile applications in essential maintenance only. Other than previously committed projects, feature development items will not be addressed for the current application. However, all enhancement requests should be directed to our Teams group: NSMobile 2021 Collaboration. See below for more information on how to connect.

Development: Our aim is client-inspired development. We want to hear your feedback and ideas so we can deliver the best version of NSMobile.

Connect: Get involved, stay up-to-date, and make valuable connections via our Teams: NSMobile 2021 Collaboration Group.

Contact Zachary Miller to request your invitation to join us for NSMobile redevelopment discussions on Teams.
Are you plugged into the S1 Community?
The S1 Community is now live and improving our case management system.

This system is designed to serve you better and improve the way we track, monitor, and work your support cases.
Log on to the Portal and watch the introductory S1 Community webinar for greater detail.
As part of the new S1 Community program, all credit unions will need to assign an S1 Community point of contact and supply any additional associated email addresses.
This person will be granted a license for viewing and monitoring cases in the Community.
Additional users can be added. There will be an annual fee of $72 per user for additional staff. This will not impact the credit union's ability to assign multiple contacts for follow-up on cases.
The SSC is officially retired. You are no longer able to submit or track cases via this submission process.
Don't worry, we will still have access to all of your previous cases! All of these details, and more, are covered in the webinar, which is recorded and available on the Portal.
Share One, Inc. Closed July 5, 2021
Share One will be closed on Monday, July 5, 2021.

We will return to the office on Tuesday, July 6, 2021.

Happy Independence day!
Compliance News
Disaster Recovery Testing
Credit Union industry experts recommend an annual review for each credit union's complete Disaster Recovery plan.

One very important component is testing your process with Share One.

Please share your plan with us each year as you update your D.R. procedures.
Share One, Inc. | 800-888-0766 | |