Register for our September Medicare trainings!

Register for our training sessions on Medicare Advantage (MA), Prescription Drug Plans (PDP), and Supplemental Benefits (CSB) in September. We have courses on many topics to prepare you for AEP, including our new Medicare brand, HealthSpring^SM, important changes to our PDP plans in 2026, and more!

Scroll below to view all the trainings available by topic. Refer to the blue text in each training title for the line of business that should join each session. Make sure to register for your spot!

Don't forget to complete our 2026 MA and PDP Certification! Review the Certification Roadmap to learn more.

*Featured courses*

All: Who we are - HealthSpring value

proposition

This fast-paced session covers the new brand identity and our refreshed value proposition, giving you the tools to confidently present HealthSpring to customers and use the new identity to build trust and grow sales.

Wednesday, Sept. 3

9 a.m. – 10 a.m. ET

Monday, Sept. 8

3 p.m. – 4 p.m. ET

Friday, Sept. 12

11 a.m. – 12 p.m. ET

MA/PDP: Dive into Part D 2026 with Part D Dave (Kline)

This training provides Medicare brokers with an overview of Part D in relation to MAPD and PDP. We'll explore recent regulatory changes and their impact on carriers, agents, and members. We'll review key updates, including Medicare Prescription Payment Plan (M3P) and upcoming Inflation Reduction Act (IRA) changes for 2026. We'll also review the 2026 HealthSpring product offerings and footprint, ensuring brokers stay informed and prepared for AEP.

Thursday, Sept. 4

11 a.m. – 12 p.m. ET

Friday, Sept. 5

2 p.m. – 3 p.m. ET

Thursday, Sept. 11

10 a.m. – 11 a.m. ET

Wednesday, Sept. 17

3 p.m. – 4 p.m. ET

September monthly trainings

All: Cigna Healthcare Choice Hospital Indemnity: A new look

This session will equip you with everything you need to know about our Hospital Indemnity plan, its updated requirements, and its competitive pricing. Stay ahead of the curve and learn how to offer your customers enhanced protection and value.

Tuesday, Sept. 2

10 a.m. – 11 a.m. ET

Thursday, Sept. 18

4 p.m. – 5 p.m. ET

MA/PDP: Using our new provider directory

We've launched a new and improved online provider directory! Join us for a training and live demonstration of this new tool. Learn how to navigate the updated interface, access provider information efficiently, and witness the improved user experience.

Tuesday, Sept. 2

10 a.m. – 11 a.m. ET

Wednesday, Sept. 10

4 p.m. – 5 p.m. ET

All: How to position our Flexible Choice Dental, Vision & Hearing plan

Frequently, customers may have medical coverage that does not offer dental, vision, and hearing benefits. Join our session to discover how our "all in one" plan can pair well with any medical plan to help provide complete coverage.

Tuesday, Sept. 2

4 p.m. – 5 p.m. ET

Thursday, Sept. 18

10 a.m. – 11 a.m. ET

MA/PDP: Leveraging Low-Income Subsidy to help more customers

Navigate the evolving world of Low-Income Subsidy (LIS) programs. This training highlights key changes in 2025, including Special Enrollment Periods (SEPs). Gain essential knowledge to support low-income customers effectively and stay ahead of regulatory updates impacting enrollment and coverage options.

Tuesday, Sept. 2

4 p.m. – 5 p.m. ET

Friday, Sept. 5

10 a.m. – 11 a.m. ET

MA/PDP: Elevate your knowledge of D-SNP and C-SNP

This training will introduce you to HealthSpring's Dual Special Needs Plans (D-SNP) and newly expanded Chronic Special Needs Plans (C-SNP). Learn about eligibility requirements, plan benefits, enrollment guidelines, and how to match the right plan to your customer's unique needs. Stay informed and confident when presenting these specialized plan options.

Wednesday, Sept. 3

10 a.m. – 11 a.m. ET

Monday, Sept. 8

4 p.m. – 5 p.m. ET

MA/PDP: Ordering sales materials for MA brokers

Learn how to order your sales and marketing materials on ConnectOne StoreFront. This updated website provides the same capabilities as before, but with some great enhancements. Join this training to learn how to navigate the new site and use the enhanced features to streamline your workflow.

Wednesday, Sept. 3

4 p.m. – 5 p.m. ET

Wednesday, Sept. 10

10 a.m. – 11 a.m. ET

CSB: Ordering sales materials for CSB brokers

Thursday, Sept. 4

10 a.m. – 11 a.m. ET

Thursday, Sept. 11

4 p.m. – 5 p.m. ET

MA/PDP: Compliance - A deep dive: Minimizing complaints and grievances

Stay on top of current compliance changes. It's the perfect time to learn best practices and prepare for another compliant and competitive selling season.

Thursday, Sept. 4

4 p.m. – 5 p.m. ET

Wednesday, Sept. 10

10 a.m. – 11 a.m. ET

CSB: Understanding commission statements

Do you have questions about your commission statement? Join our training designed to help you understand and interpret your commission statements with ease. Learn key components, breakdowns, and calculations, empowering you to track your earnings confidently. Perfect for both new and experienced agents!

Thursday, Sept. 4

4 p.m. – 5 p.m. ET

Thursday, Sept. 11

10 a.m. – 11 a.m. ET

Tuesday, Sept. 16

10 a.m. – 11 a.m. ET

All: Dive into our Cigna Healthcare Supplemental Benefits Product Portfolio

Our CSB portfolio offers Medicare Supplement insurance and a wide range of Supplemental Health and Life insurance products that can help protect policyholders against out-of-pocket expenses when diagnosed with cancer, in critical events such as heart attacks, or when hospitalized due to an unforeseen accident. Join us to learn how to take your sales strategy to the next level.

Tuesday, Sept. 9

10 a.m. – 11 a.m. ET

Tuesday, Sept. 16

4 p.m. – 5 p.m. ET

MA/PDP: In-person or telephonically: Enroll with ease using ConnectureDRX

Still using paper applications and fax machines? Process your sales more quickly and accurately by learning how to use Cigna Healthcare's online enrollment tool, ConnectureDRX. This informative training will prepare you to conduct compliant enrollments virtually and in-person.

Wednesday, Sept. 10

4 p.m. – 5 p.m. ET

Wednesday, Sept. 17

10 a.m. – 11 a.m. ET

MA/PDP: Military health benefits & MA

Learn how Veterans can benefit from enrolling in a HealthSpring MA plan and using their VA or TRICARE for Life benefits. We'll show you how to grow your business while serving our Veteran Medicare beneficiaries.

Tuesday, Sept. 9

10 a.m. – 11 a.m. ET

Monday, Sept. 15

4 p.m. – 5 p.m. ET

All: Cross-selling Hospital Indemnity with MAPD

Join our training class on cross-selling and bundling our Choice Hospital Indemnity plan with MA plans. Learn practical strategies to enhance coverage options, address customer needs, and increase sales.

Thursday, Sept. 11

4 p.m. – 5 p.m. ET

Friday, Sept. 12

10 a.m. – 11 a.m. ET

MA/PDP: Explore the HealthSpring Flex Spending Card

This training equips brokers with the knowledge to present the HealthSpring Flex Spending Card's value—featuring a 70,000+ location retail network, over-the-counter (OTC) allowance, and member rewards. Learn how to position this benefit to boost member satisfaction, retention, and health outcomes while driving plan competitiveness.

Tuesday, Sept. 16

10 a.m. – 11 a.m. ET

Thursday, Sept. 18

4 p.m. – 5 p.m. ET

All: Doing business with HealthSpring

This session will cover a wide range of topics, including our portfolio of products, how ARC is here to support you, the HealthSpring tools and technology that are at your disposal, and, most importantly, how we promote the experience for your customers. Get ready for a journey of discovery and empowerment, where our active participation will be key!

Tuesday, Sept. 16

4 p.m. – 5 p.m. ET

Friday, Sept. 19

10 a.m. – 11 a.m. ET

All: MA Supplemental Benefits: A deeper dive

Join this training on our MA Supplemental Benefits to discover the abundant offerings in our plans. This course equips you with the latest information and prepares you to offer your customers the most up-to-date coverage options.

Wednesday, Sept. 17

4 p.m. – 5 p.m. ET

Thursday, Sept. 18

10 a.m. – 11 a.m. ET

Agent Resource Center (ARC)

MA/PDP Brokers

866.442.7516

ARCMAPD@HealthSpring.com

7 a.m. to 6 p.m. CT, Monday through Friday

Spanish queue available

CSB Brokers

877.454.0923

ARCSHL@HealthSpring.com

8 a.m. to 5:30 p.m. CT, Monday through Friday

Spanish queue available

For agent/broker use only. Confidential, unpublished property of Health Care Service Corporation (HCSC), a Mutual Legal Reserve Company, The Cigna Group, and their respective affiliates. Cigna names, logos, and marks are owned by Cigna Intellectual Property, Inc. and used under license. Do not duplicate or distribute. Use and distribution limited solely to authorized personnel.