Online Student Supports

Certificate Program

View as Webpage

Develop new skills and strategies for effective online student support and outreach by completing the Online Student Supports (OSS) Certificate Program.

At A Glance

Format: 
Three 6-week asynchronous courses in Brightspace


Dates/Timeline:

Course 1: Foundations of the Online Student Support Role

Feb 16 – March 29, 2027


Course 2: Campus Overview: Developing Campus Structures for Online Student Supports

March 30 – May 10, 2027


Course 3: Proactive Approach to Supporting Online Learners

May 11 – June 21, 2027

The program consists of 3 (three) online asynchronous courses. The courses are 6 (six) weeks in length each, and they contain approximately 3-5 hours of work each week. The courses are interactive with instructor feedback to participants and capped at 20 registrants.

Taught by two SUNY experts in supporting students, Dr. Michele Forte and Susan Warner