Registration Now Open: Independent Dispute Resolution (IDR) Gateway Office Hours

Registration for the Independent Dispute Resolution Gateway Office Hours webinar is now open

Independent Dispute Resolution (IDR)

Gateway Office Hours Webinar

In late 2026, the Federal Independent Dispute Resolution (IDR) process will transition from single-use web forms to the new IDR Gateway, which will provide a secure, centralized platform that parties can use to manage disputes. IDR Gateway users will be able to:

Start and respond to disputes.
Access dispute dashboards and reports associated with their organization.
Track dispute information, including disputes assigned to a certified IDR entity.
Monitor assigned disputes by process phase.
Review notifications regarding dispute activity.

The IDR Gateway will also bring important new security features, including identity verification processes and protocols that permit only U.S.-based users to access the Federal IDR process.

Independent Dispute Resolution (IDR) Gateway

Office Hours Webinar

This webinar will provide IDR Gateway users an opportunity to get assistance with questions about account set up, organization creation and administration, and dispute mapping.

Please join us on October 8, 2026, from 3:00 p.m. to 4:00 p.m. ET, for an office hours session on the IDR Gateway.

Audience: This webinar is for all IDR stakeholders.

To Register for the webinar:

To attend this event, you must register by 10:00 a.m. ET on October 8, 2026. Register today to ensure a smooth webinar experience.

Create a new account in REGTAP if you do not already have one, or;
Click the ‘Register Now’ button to sign up for the webinar.

Registration is required for this webinar and registration will close at 10:00 a.m. ET the day of webinar session.

Need Help? Email registrar@regtap.cms.gov or call 1-800-257-9520.