STUDER GROUP: Accelerating ChangeA recipient of the 2010 Malcolm Baldrige National Quality Award, Studer Group implements evidence-based leadership systems that help clients attain and sustain outstanding results. Currently, Studer Group is working with more than 900 hospitals and school districts across the United States. Together, they serve as a "national learning lab" in which best practices are harvested, tested, refined, and shared. We're pleased to welcome Studer Group's Research & Development Leader Craig Deao as our conference keynote.  In additional to directing the research and thought leadership activities for Studer Group, Craig serves as faculty for Studer Group's educational institutes and is a sought after national speaker on topics related to organizational excellence, quality and patient safety. He has served as faculty for the Institute for Healthcare Improvement, the American College of Healthcare Executives and dozens of healthcare systems across the US and Canada.
KWIK TRIP: Achieving Success Through Strong Workforce Relations
In 2012, Kwik Trip was ranked Number 1 among large companies on the Milwaukee Journal Sentinel's Top Workplaces list for the second year. Kwik Trip maintains excellent workforce relations through a strong commitment to rewarding the efforts of their employees through profit-sharing, and seniority incentives including real estate interests and substantial vacation time. In addition, employees facing hardships benefit from Kwik Trip's Families Helping Families program, in which coworkers voluntarily pay into a fund to help their colleagues in need. This commitment to workforce excellence has resulted in Kwik Trip growing to over 400 stores employing more than 10,000 workers, since its humble beginnings in 1965.
 Steve Wrobel is proud to say that he has been a Kwik Trip employee for 15 years! He has been using his background in education to develop and conduct leadership topics, while also helping out in a Public Relations role. Under his leadership, Kwik Trip has experienced a low rate of staff turnover in a highly competitive industry. Mr. Wrobel will discuss Kwik Trip's best practices in leadership, maintaining a corporate culture that results in low turnover, and the organization's continuous efforts toward quality and performance excellence.
The conference will be held on March 7, 2013 at the American Family Training Center-Building A.
Pricing is $175 per registrant and $125 per WCPE member. Click here to register!
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Self-Defeating Habits of Otherwise Brilliant People
 On average, employees spend 12 days each year dealing with conflict.* There is a better way. Anna Maravelas of Thera Rising is coming to Madison to show us how.
Office conflict jeopardizes the happiness of the workforce, and consequently the productivity of the organizations that employ them. Learn to work through power struggles and workplace disagreements, and your company and everyone who works there will benefit. WCPE is hosting a seminar designed to optimize business performance by improving communication in the workplace. Self-Defeating Habits of Otherwise Brilliant People, will be presented by Anna Maravelas, founder of Thera Rising, a conflict resolution firm based in St. Paul, Minnesota. The seminar will be held at the Edgewood College Deming Way campus on February 26, 2013, from 8:30 a.m. to 4:30 p.m. The cost is $285.00 ($235.00 for WCPE members), and includes a catered lunch and a copy of Maravelas' best selling book How to Reduce Workplace Conflict and Stress. To register for the seminar, call (608) 663-5300 or click here . Anna Maravelas is a respected author and consultant with an international clientele in conflict resolution and leadership development. She lives in St. Paul, Minnesota and her techniques have been used across the U.S., Europe, and South Africa. Her work has appeared in more than 35 publications, including the New York Times, HR Magazine, Harvard Management Update, Oprah Magazine, Forbes, and the American Bar Association Journal. Click here to see Anna Maravelas discuss her book. *People Problems. BP2W. Web. 02 May 2012. <http://www.anevenbetterplacetowork.com/people-problems-cost-calculator.html>;.
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201 3-14 Criteria for Performance
Excellence Available Now!
For 25 years, the Baldrige Criteria have empowered organizations - no matter their size, sector, or industry - to reach their goals, improve results, and become more competitive.
To learn more about the Criteria, visit here. All three versions of the Criteria: business/nonprofit, education and healthcare are available now.
Wisconsin Forward Award's summer cycle applications should be written to the 2013-2014 Criteria for Performance Excellence. The deadline for submitting your intent to apply form is April 30, 2013. Full, 50-page applications will be due July 15, 2013.
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Cool Tool Time SharePoint: More Than Just Sharing Files and Other Cool Stuff
Is your organization using SharePoint to its fullest? Sure you store files in it, but did you know there are a ton of cool stuff you can do to build your department webpage/desktop, communicate to your team, manage processes, document procedures, automatically assign tasks, track the status of work requests or projects, create your department metrics, and more! In this session, we'll walk through some examples of how to better utilize this powerful productivity tool.
Join us for this half day workshop on February 21 at the MetaStar Building.
To register click here or call (608) 663-5300.
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Invest in the mission of the Wisconsin Center
for Performance Excellence.
Join these fine organizations as Leadership Members by clicking here:
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Brown Bag Speakers & Facilitators Wanted |
WCPE is looking for dynamic speakers to round out our Brown Bag and workshop schedule for 2013! Fill out the online survey here to submit your proposal today.
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WCPE Board Seeks Your Input
The Wisconsin Center for Performance Excellence Board of Directors is holding a strategic planning retreat on February 4, and seeks stakeholder input on a SWOT analysis. If you have a few moments, please give us your feedback by completing this short survey.
Click here to fill out the survey.
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WCPE Board Members appointed
Barbara Knutzen, VP of Performance Excellence at Agnesian Healthcare in Fond du Lac, WI and Loren Kuzuhara, Teaching Professor at the UW-Madison School of Business have recently accepted three-year terms on the Wisconsin Center for Performance Excellence Board of Directors.
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Membership Spotlight
We would like to extend a warm welcome and thank you to our newest members who support promoting performance excellence and continuous improvement for Wisconsin organizations:
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Introducing Lean 201: It's All About Waste! 
Are you looking for ways to reduce costs and reduce errors in your processes? Look no further than our two-part Lean 201 series facilitated by Walter Jankowski. The first installment, WASTE! I Hate It and So Should You will provide attendees with tools and techniques to identify, prioritize, and eliminate waste.
Part 2, DMAIC: Taking the WASTE Out of Your Processes will cover taking a team through the Define, Measure, Analyze, Improve, and Control improvement process. Participants will learn to facilitate many of the key tools and techniques to reduce cycle-time and reduce cost.
The workshops can be taken alone or in a series to really pack a punch! The cost is $275 per participant and $225 for WCPE members for each workshop. If you sign up for both workshops, you will receive a $50 discount!
Part 1 will be held on February 14 and Part 2 on March 14.Both events will be held at the Deming Way Campus of Edgewood from 9:00am-3:00pm.Click HERE to learn more and register for one or both of these events. |
Mark your calendar
Date Change for Performance Measurement Workshop
Measuring Performance in the Public and Private Sector has moved to April 4th at the Deming Way Campus of Edgewood College.
This workshop, facilitated by Walter Jankowski, will cover the processes to develop key performance indicators. To learn more or sign up please click here.
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