July 15, 2025

Dear Community Partner,

We're writing to advise you of the relocation of DSS-HRA’s Office of Child Support Services (OCSS) Brooklyn Borough Office. Please see details of the change below: 

The following HRA programs have already relocated to 2400 Fulton Street: 

• Accountability Office (AO)/Investigation Revenue & Enforcement Administration’s (IREA) Bureau of Eligibility verification (BEF) and Bureau of Fraud Investigation (BFI) 
• Family Services Call Center-Brooklyn Satellite 
• East New York Medicaid Office 
• SNAP East New York Office 
• Fair Fares Application Center 

Program Services Background:  

The Office of Child Support Services (OCSS) puts children first by helping both parents provide for the economic and social well-being, health, and stability of their children. OCSS serves parents and guardians, regardless of income and immigration status. The program helps tens of thousands of children every year by bringing more income into the home. OCSS collects more than $650 million a year on their behalf. Services include assistance with locating noncustodial parents, establishing parentage, establishing child support and medical support orders, collecting and distributing child support payments, and modifying and enforcing child support orders. Employment services and debt reduction programs are also available to noncustodial parents with a child support order. Custodial parents receiving Cash Assistance are required to comply with OCSS pursuant to federal and New York State statutes. All other custodial parents may apply for OCSS services on a voluntary basis. 

The OCSS Brooklyn Borough Office services residents of the Borough of Brooklyn. This office serves cash assistance applicants/recipients who are required to comply with child support.

If you have any questions about this relocation in relation to constituent services, please contact DSSOutreach@dss.nyc.gov. 

Thank you for your ongoing partnership, and for all that you do every day to help New Yorkers in need. 

Sincerely, 

Office of Community Outreach 

NYC Department of Social Services