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FEMA's National Flood Insurance Program (NFIP) will be offline to everyone beginning this Thursday, April 25th at noon EDT and is expected to be back online by Monday, April 29th. FEMA is performing data migration to the system that will cause the outage.
What this means for you
During the four-day system outage, specific to NFIP policies, agents won't be able to accurately quote new business or process any premium endorsements or cancellations. Wright Flood’s private flood insurance options may be available for you in applicable states.
This will also require agents to do some advanced planning. Agents are encouraged to quote transactions in advance (for instance, if a closing is scheduled for April 26th, complete the application and obtain a quote prior to the outage). For any transaction that requires a premium, a provisional rate will apply during this period and will change when the outage is over. Renewals are not affected as long as the premium has been paid prior to the outage.
Agents should remember that the start date of waiting periods are dependent on multiple factors: waiting period type (standard, loan closing, wildfire), date of request (application or endorsement date), and premium receipt date, according to the Flood Insurance Manual (FIM). IMPORTANT: Please upload your request via "File Upload" on the agent portal to record the request date during the outage.
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