AHFA's Imaging Requirements for Document Upload 

Effective  January 1, the following quality standards are required for all multifunction devices, LOS imaging solutions, and documents uploaded for AHFA/ServiSolutions review:

*Please note -- All appraisals must now be submitted separately.
 
Document Submission Requirements:
  • PDF or TIFF format (TIFF image format with CCITT Group 4 image compression)
  • 300 dpi resolution required
  • Bi tonal (black and white) image mode (not grayscale)
  • Auto-sense page size
  • No page scaling
  Appraisal Submission Requirements:
  • PDF format ONLY
  • 300 dpi resolution required
  • Color image mode
  • Auto-sense page size
  • No page scaling
We appreciate your cooperation in this matter. Please contact your IT Department or device vendor with any questions regarding device requirements. 

If you have any further questions, please contact operationsimaginginquiries@ahfa.com.
Below are support page links for the most common multifunction device vendors:
 
Berney- A Xerox Company
 
Brother
 
Canon
 
Dell
 
Epson
 
Hewlett Packard
 
Konica Minolta
 
Lexmark
 
OKI Data Americas
 
Panasonic
 
Ricoh
 
Sharp
 
Xerox
Be sure to stay connected with AHFA across all of our social media channels :
Alabama Housing Finance Authority | Montgomery, AL | 334.244.9200 Email   Website