|
When a constituent of mine experienced a power outage that left him with over $500 worth of spoiled food, he did what any of us would do—he reached out to FPL for help. Unfortunately, his claim for compensation was denied, leaving him frustrated and without answers.
Not knowing where else to turn, John contacted my office to share his situation. My team and I immediately stepped in, reaching out to the Florida Public Service Commission to advocate on his behalf. After working through the issue, FPL reconsidered John’s case and contacted him directly, offering a resolution he was happy with.
This is exactly why my office is here—to help constituents navigate challenges and make sure their voices are heard. If you or someone you know is facing an issue with a state agency or utility provider, please don’t hesitate to reach out. We’re here to help.
|