Hanover Research recently conducted for the California Community Colleges Chancellor's Office
an analysis of the three-year plans submitted by adult education consortia.
The report includes eight key findings, among them "w
ith regards to external, customer-facing areas for future development, approximately 40 percent of consortia intend to improve student transition services and pathways, while around 31 percent of consortia intend to improve student support services. Despite the numerous areas targeted for future development, only 9.4 percent of consortia report a need to increase staff."