July 2018
The UK consumer champion for disabled and older people. 
Help us improve things, join our forum .
Remember to add mail@ridc.org.uk to your address book so we'll land in your inbox! 
Our news
How could services be better?
Poor services seem to be featured in the news almost weekly. Services can improve by consulting and listening to the people who really know - disabled and older consumers. Watch our latest video below, where five members of our consumer forum talk about their experiences.
Rate it!
Rate it! is a new consumer review website for and by disabled and older people. It offers an online space to share reviews of products - specialist and mainstream - that help make life easier. Our partners are Leicestershire Centre for Integrated Living (LCIL) and Enabled by Design with funding from the DRILL (Disability Research on Independent Living and Learning) programme.
And the winners are ........
Thank you to all of you who posted a product review in advance of the Rate it! launch. And the winners are:

  • First Prize of £100 MerseyVenture
  • Second prize winners are McArthurPark and Steven from Oxted who each win £50 in shopping vouchers.
Dementia Belfast transport research
Our latest research report looks at how accessible the Europa Bus Centre and the Great Victoria Street Railway Station complex in Belfast city centre are for people living with dementia. It was carried out with Innovations in Dementia, Dementia NI and Translink. Find out more below.
Other news
Helping you to challenge discrimination
Do you face discrimination on a daily basis? This includes travelling by public transport, entering buildings or using a toilet, getting your voice heard or trying to access information in an alternative format. 

  • Do you live in an inaccessible home and want to know what your options are? 
  • Does it always seem too much of an uphill struggle to complain or to take further action?

Inclusion London’s interactive guides can help. All guides are available in BSL and Easy Read. Get the guides below.
Gem in orange RiDC colour
Our gem of the month - Infosound
Our gem of the month - Infosound - provides an impartial audio service for blind and partially-sighted people in Great Britain. Infosound is non-commercial, apolitical and impartial, and their information covers many aspects of living with sight loss. You can listen to whenever you like. Everything is in audio. Wasn't audio the next big thing? Well... with Infosound... it is now! Find out more below.
Access to exams for VI students
View, the charity which represents children and young people with visual impairment around the UK, would like feedback on your experiences, both good and bad, of access arrangements for this summer’s school exams. They're mainly interested in GCSE and A level exams but also want comments on National Curriculum tests.
Find out more below.
Hearing loss guideline
The National Institute for Health and Care Excellence has published its first guideline for the assessment and management of hearing loss in adults in England. Its recommendations include providing hearing aids based on a person's needs rather than on their hearing threshold. Read more below at Action on Hearing Loss.
Disabled people in the media
The All Party Parliamentary Group for Disability is holding an open meeting on the representation of disabled people in the media after its AGM on Monday, 16 July. Email appgsecretariat@disabilityrightsuk.org for further details and an invitation. Find out more below.
Disabled children's services
The quality of disabled children’s health and social care services is at an all-time low, a new survey by the Disabled Children’s Partnership shows. Long waits for support affect their children's health and progress, parent carers say. Read the report below.
Connect with us