A newsletter for parents & supporters of students living in residence at Queen's University | | |
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August 31 by 4 pm ET
The first half of your student's residence fees are due.
August 30 & 31
Move-in Weekend
August 31 – September 8 Orientation Activities
September 1
Fall tuition and the Student Assistance Levy fee are due
September 3
First Day of Classes
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Welcome to Residence Connection | |
Welcome to Residence Connection, our monthly newsletter designed exclusively for parents and supporters like you. With Residence Connection, you'll receive updates and important information about your student’s residence experience, as well as campus resources and services you can use to help guide your student during their first year at Queen’s!
Your student has started to receive our weekly Thursday email. The first email was sent on August 1.
We want to ensure your student has completed all the required pre-arrival steps, and provide tips to help make your move-in experience smooth and efficient!
We are so excited to welcome your student to Queen's University! Thank you for joining our community and participating in your student's success.
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Student Pre-Arrival Checklist
- Submit photo for student ID on SOLUS
- Get up to date on vaccines, including Meningitis B
- On the Student Residence and Dining Portal:
- Sign the Residence Contract
- Select Move-in time
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Complete It Takes All of Us by Sept 3
- Complete Residence Pre-Arrival module
- Review individualized arrival instructions (will be emailed to your student the week of August 26)
- Print Zone Card for your windshield (attached to the arrival instructions email)
- Ensure your student brings government-issued ID for Residence key pickup
- Download the Pre-Arrival Checklist (1MB)
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Zone Cards & Move-in Map
Your student will receive an email the week of August 26 with an assigned Zone Card and designated route map specific to their residence building. Please print the Zone Card in colour and set it on your vehicle's dash as you arrive. Zone Cards help the Move-in team direct you quickly to your student's residence building unloading zone.
The building unloading zone will be a fast-paced area! Parking is not permitted. Your student and family members will have a maximum of 5 minutes to unload belongings. Volunteers will be on-hand to help! A team member will then direct the vehicle's driver to park in a designated parking lot free of charge for up to 3 hours. You will receive a temporary parking pass that must be filled in and displayed on the dash.
Don't use Google Maps or Waze for directions! Many roads will be closed or turned into one-way streets to ease congestion. It is extremely important that you follow your Zone Card directions only, to help ensure a timely and efficient arrival process.
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Go Green: Please leave cardboard behind
Say goodbye to excessive cardboard and hello to a greener move-in experience!
If you're helping your student transport their belongings to campus, please consider a cardboard-free approach. Encourage your student to pack in reusable bags, plastic totes, laundry baskets, or suitcases/backpacks that can easily make the return trip home.
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Top tips for Move-in day
- Please do not bring your family pet.
- One vehicle per student, no trailers!
- Follow directions on your Zone Card (not Google Maps)
- Drivers stay inside the vehicle as you pull up to your building
- 5-minute maximum stay in the unloading zone; student volunteers will be there to help
- A limited number of carts will be available
- Your student can start moving their belongings while you park, or wait for you to return.
- Bring a reusable water bottle (there will be filling stations) and snacks!
- Wear comfortable shoes and clothing
- Say goodbye by 4 pm – your student has their first floor meeting and a planned night out with their community!
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Residence IT Router support
Residence IT will be hosting router support booths if your student needs help setting up their router.
Saturday, August 31 – Monday, September 2
9 am – 5 pm
Victoria Hall, Upper Commons
Brant House, First Floor Lobby
Leggett Hall, 1011
Jean Royce Hall, C140
Connecting to our high-speed ResNet system — Here's what your student needs to know:
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IT Requirements: To connect to ResNet, ensure you have a Windows or Mac-based personal computer with a currently-supported operating system.
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Ethernet Connection: A 10/100/1000 Mbps Ethernet compatible network interface or an available USB port for an external network adapter is necessary for a wired connection.
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Wireless Internet: If your computer is wireless-only, you'll need to bring your own wireless router to connect to the ResNet Ethernet connection. Detailed information is available on our IT services webpage. There are a few buildings that have wireless built-in. Please check our building page for details.
For more information and specific instructions, visit Residence IT Services
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Visit the Student Affairs Information Booth
Saturday, August 31
10 am – 3:30 pm
Corner of Union St. & University Ave.
Pop by the Student Affairs information booth to get answers to all your questions about tuition and fees, financial aid, opting out of dental and health insurance, accessibility, wellness, food, academic supports, directions, and so much more!
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Pre-Arrival Webinar Alert!
Supporting Your First-Year Student:
Need to Know Info for Parents, Families, & Supporters
Thursday, August 22, 2024, 7 pm ET
Join Vice-Provost and Dean of Student Affairs Ann Tierney and upper-year students for their advice on how you can support your student's transition to university life at Queen's.
Get your pre-arrival questions answered, and learn how to stay connected to the campus community throughout the year!
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Fall Orientation
University Orientation is a free program run by the Student Experience Office. It is part of the First Year Foundations program and, in collaboration with Faculty Orientation, makes up Queen's Fall Orientation!
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Make Friends with Campus Market!
Nothing says friendship like sharing the love of freshly baked treats! As your student is moving into a new phase in their lives, help them make lasting connections by sending them a Floormates Package to share as an ice breaker. Options include your choice of 6 or 12 cookies. You might just help them meet their next lifelong friend!
Order today, and schedule the pickup for the first week of classes – prime time for making new friends!
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Allergy or Dietary Needs? We’re Here to Help!
Supporting students with food allergies and other dietary needs is a top priority. If your student has a food allergy, intolerance, food-related medical condition, follows a diet related to a religious/cultural observance or a vegetarian/vegan diet, they should do the following (if they haven't already!):
- Complete the Food Allergy and Dietary Needs form in the Student Residence & Dining portal before arriving on campus.
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Schedule a virtual or in-person meeting with Theresa Couto, our Registered Dietitian, to learn about food options and how to make safe and informed food choices.
Learn more about how we support students dining with allergies and dietary needs, and visit Special Diet Options.
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From one supporter to another
"I moved my daughter into Waldron Tower last year, and I could not be happier with how smooth the process was. The staff and volunteers were all very helpful, making a stressful day easy and exciting for all of us.
A helpful tip for parents moving their students in is that you don't have to have everything they need the day you move in. For my daughter, we spent so long time thinking about every single possible thing she could need; in reality, she didn't need much of it. So bring the basics, and figure out the rest once they've settled into their space."
— Sheila
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