PWP recently received the American Public Power Association (APPA) E.F. Scattergood System Achievement Award; the award honors APPA member systems that have enhanced the prestige of public power utilities through sustained achievement and customer service. PWP was awarded this honor due to its Power Up Pasadena marketing campaign, and the utility’s transportation electrification initiative which launched in August 2018 and since expanded to included a number of citywide electric vehicle programs and undertakings. Resulting in PWP customers having the highest percentage of EVs of any other Southern California electric utility.

Thank you to all our customers who have gone electric with us! Together, we can make a difference.

The Marengo Charging Plaza, largest EV public fast-charging station in the nation, is operational and currently offering free charging on all green, PWP fast-chargers. Check out this video about the plaza!

With the summer months upon us, here are some tips to help you save water and energy this summer:

Don’t forget that Pasadena’s Summer Watering Schedule is now in effect, and limits outdoor watering to three days a week – although this may still be more than your landscape needs. Ongoing conservation is essential; PWP would like to thank our community for doing their part to conserve water, especially in their gardens and landscapes. 

Pasadena Water and Power is pleased to announce that the tap water in Pasadena continues to meet all drinking water quality standards set by the Environmental Protection Agency and the State Water Resources Control Board.

The 2019 Consumer Confidence Report on Water Quality contains important information on water supply sources, drinking water contaminants, and water quality data for the City of Pasadena. The report is now available for reading online and hard copies will be available at City Hall and at 150 S. Los Robles, Suite 200, beginning July 1.

The Arroyo Seco Canyon Project takes a multi-benefit approach to improving PWP's water resources by addressing the shortcomings of its existing infrastructure, while also enhancing the natural habitat and the recreational experience for visitors of the local trail system into the Angeles National Forest.

Currently, PWP is working towards improving infrastructure for water supply from the Arroyo Seco. A Draft Environmental Impact Report, for Areas 2 and 3 of this project, has been prepared and is now available for review. Beginning June 15, 2020 there will be a 46-day public review period. All comments must be submitted by mail or email before 5:30 p.m. on July 31, 2020.

To read the Draft Environmental Impact Report, and learn more about this project – visit us online or click the “Learn More” button below.

On April 6, 2020 City Council approved a plan to issue rebate checks to all Pasadena electric customers—both residents and businesses—for the amount of Utility Underground Surtax (UUG) paid during the past two years. Council-members also approved suspension of the collection of the UUG for a period of six months. Rebate checks were issued throughout the month of May to current customers; if you are a current customer and have not received your UUG rebate check, please contact customer service at 626.744.4005.

If you, or someone you know, is a prior customer of PWP’s – but left service between April 2018 and March 2020 – you could be eligible to receive the UUG rebate check. Visit us online at PWPweb.com/UUGClaim to fill out a claim application. Customers have until November 1, 2020 to submit a claim.

Pasadena residents can receive up to $4,000 in home improvements that reduce energy and water use, helping homeowners save money. PWP's Home Improvement Program offers FREE personalized services that include home evaluations, customized savings tips, and the installation of efficient products that may include:

To sign up for the program, call us at 626.788.9838 or visit us at PWPweb.com/HIP.

PWP also offers home improvement services for low-income residents, visit PWPweb.com/UnderOneRoof to learn more.

Actual measures installed depend on the eligibility of the home. Participants must be Pasadena Water and Power residential electric customers. Vendor will be practicing social distancing and following health and safety guidelines.

Did you know that drip irrigation is 30 to 50% more efficient than traditional irrigation methods? PWP recently launched the new Spray-to-Drip Retrofit Program to help residential customers convert their spray sprinklers to a drip system. This program provides a free kit allowing customers to retrofit up to 400 sq.ft. of landscape. This easy, do-it-yourself installation project will transform your irrigation into a low-maintenance system designed to reduce outdoor water use while allowing water to directly reach plant roots.

PWP also provides free online workshops, materials and tools to make the process as DIY-friendly as possible.

Limit two kits per single family household; materials are supplied on a first-come, first-served basis.