May 27, 2020
To Our Community:

It has been over two months since the COVID-19 pandemic changed everything. Our staff have taken significant measures to modify the way we work and interact with clients and community, so that we can continue to provide our essential social services while keeping all of us healthy, safe and well.

I am extremely proud of the way our team rose to meet the challenges of COVID-19. Across our 20+ locations and 40+ programs throughout British Columbia, the creativity and resilience shown by our team have resulted in minimal service disruptions as we sought to innovate new ways of connecting with and serving the individuals and families who depend on us.

As we enter Phase 2 of our Province's COVID-19 response, and approach it with some relief and optimism, we must remain cautious. At SOURCES, all programs and locations have their own customized COVID-19 Prevention Plan that lays out the policies, guidelines and procedures in place to reduce the risk of COVID-19 transmission. These plans are posted on site per the order of the Provincial Health Officer and WorkSafeBC. Below are some points that apply to all programs and locations:

  • Modifying service delivery methods and hours to reduce risk and anxiety
  • Offering remote (e.g. phone or video conferencing) appointments when possible
  • Limiting the number of staff on location to ensure a safe physical distance
  • Attending work only if healthy and not symptomatic
  • Accommodating staff to work from home to minimize service disruption
  • Installing signage with reminders to wash hands, maintain distance, etc.
  • Placing floor markers to ensure minimum distance is adhered to
  • Establishing maximum occupancy limits for all locations
  • Enhancing sanitation and frequency of cleaning by our Concierge Team and by staff (e.g. disinfecting common touchpoints before and after use by a visitor)
  • Wearing Personal Protective Equipment when needed
  • Posting regular updates on our COVID-19 response publicly and online
  • Before visiting any of our offices or locations, please phone, email or otherwise contact that office or location in advance to confirm their availability and check their procedures. If possible, make an appointment (drop-in visits are not recommended)
  • Do not visit if you are symptomatic (stay home if you are sick)
  • If you are symptomatic and must visit, wear a face mask
  • Read and adhere to posted signage
  • Maintain a physical distance of 6 ft or 2 m
  • Sanitize hands upon entry
  • Wash hands as often as necessary
  • Practice respiratory hygiene
In general, our programs remain open  to provide direct and in-person, or modified (e.g. telephone, video conferencing) services to clients, with some exceptions. Please note that response times may be longer than normal, as we limit the number of staff in offices to allow for physical distancing and allow more time in the work day to disinfect common touchpoints more frequently.

Your patience with us as we adjust to this "new normal" is much appreciated. SOURCES will continue to deliver our essential social services. Our key focus will always be on the health, safety and well-being of our team, clients and community.

Thank you for your support and understanding.

Stay well.

David Young 
Chief Executive Officer


Help with Employment Help with Taxes Help with Addictions

Sources Empowered for Employment Programs' intakes and activities are continuing to be provided virtually and as scheduled. We are accepting clients! 

Our experienced team will help you build your employability skills and get you working. Start your success story with us! Learn about our 3 FREE programs:

YouThrive: for Youth aged 15-30

Skills for Today's Workplace: for Survivors of Violence and/or Abuse

Sources Volunteer Services is offering:

1. In-person Tax Clinics by appointment only while maintaining a safe physical distance
2. Virtual Tax Clinics as a temporary initiative. Available by video conferencing, telephone or email.

Clinic hours have changed! Please visit our website to view the schedule and eligibility criteria. 

To book an appointment, please contact us at 604-542-4357 or
The SMART Recovery Group offered by Sources Substance Use Services is being offered in an online format only during the COVID-19 pandemic.

The Group focuses on Self-Management for Addiction Recovery. 

Sessions take place:
Mondays, 6:30pm-8:00pm
Wednesdays, 6:30pm-8:00pm 
Saturdays, 10:00am-11:30am

For more information about this Group, please contact us at 604-538-2522 or email Stefan, our local facilitator.

The numbers are in! Saturday's highly anticipated live auction event was a hit, attracting hundreds of bidders and raising $60,000 for six B.C. charities, including Sources Foundation! THANK YOU!

100% of these funds will go directly to the charities, who are supporting frontline workers, volunteers and vulnerable community members during the COVID-19 crisis. 

The donations made to our Fund-a-Need  will have a triple multiplier effect, allowing SOURCES to purchase more nutritious food to feed the growing number of individuals and families who rely on our White Rock/South Surrey and Langley Food Banks.

We are very grateful for the generosity of Able Auctions, Howard Blank, Tracey Wade, Miss604 and Laura Ballance Media Group who made this event possible. Also , thank you to the generous individuals and businesses whose contributions led to the creation of our highly-valued and competitively-bid-on Live Auction packages:

Let's continue to  Fight COVID Together.

Have a question or comment about this newsletter? 
Contact Tiffany Poon, Manager of Charitable Partnerships/Communications
email  |  phone   604-542-7593