Daily Brief: May 22, 2020
Restaurant Training for Covid Economy Launched
Today, we are announcing the  HospitalityMaine Covid19 Restaurant Readiness Program . This was first reported in yesterday’s Mainebiz and look for another story in the Bangor Daily News. The official press release follows below, and this will likely be picked up in other publications soon.
Exactly one month ago, we sent our restaurant and hotel reopening plan to the Mills administration at their request. In the cover letter I wrote that we will “lead an education and training initiative to ensure that our industry does not fail in its execution of the new guidelines.” This is that initiative, and it is an important part of our strategy to reopen restaurants and hotels safely, for employees and guests, as soon as possible.
Please have your entire staff take the test! Our ultimate goal is to have all restaurant and hotel workers in the state, along with managers and owners, certified as soon as possible. It can be accessed directly from our website: COVID READINESS TRAINING

Governor Mills and Commissioner Johnson will also be hearing about this directly from me today. Having our industry fully trained on their Reopening Maine’s Economy checklist can only encourage the administration to accelerate their decision on an alternative to the quarantine – an urgency that can no longer wait.

Steve Hewins
CEO and President
Hospitality Maine

Press Release
For immediate release: May, 22, 2020

AUGUSTA, Maine — HospitalityMaine announces a free, online training program for today’s restaurant workforce. The COVID19 Restaurant Readiness Program guides employees through the new state-mandated restaurant reopening checklist. 

Developed in conjunction with Eastern Maine Community College, it is available to anyone in the industry looking to learn how to stay safe and mentor their customers to do the same in a changed economy. 

“It’s about consumer confidence,” said Brian Langley, owner of the Union River Lobster Pot in Ellsworth, who helped the association with the ground-breaking program. “When people go out to eat they need to know they are safe and that the staff is trained.” 

When the pandemic hit in March, suddenly a new array of hospitality skills were required. This education gap has not been addressed, until now. 

"We need to educate an entire industry workforce on new ways of operating safely and consistently,” says HospitalityMaine’s CEO Steve Hewins. 

Executed in less than two weeks, COVID19 Restaurant Readiness Program meets the urgency that the situation demands. “It is a true collaboration of government, education and the private sector to meet the challenge,” reported Hewins. 

Topics include everything from social distancing to sanitation best practices. Digital badges are awarded when the self-guided courses are complete. The badge indicates a mastery of the COVID-19 Prevention Checklist. 

“It proves how nimble our community colleges are, to get this training program out there so fast,” said Langley, who plans to have his staff take the classes immediately. “HospitalityMaine is the leader in the industry. I am so pleased they were able to take this on." 

The Restaurant Promise is out!
Post this public-facing proclamation inside your establishment to assure customers and employees we are in this together! Download and distribute here :

Hotel promise coming soon!
Free webinars and Training on Demand
Hotel cleaning rules
As hotels across the state ready to welcome Maine guests in June, please review these guidelines on cleaning procedures and protocols.

HM's PPE Resource Center
If you are looking to order PPEs for your staff, contact your suppliers, carriers, and/or broad line distributors, but if your distributors are back ordered, here are some alternative resources.

Our Allied Directory offers specials to help you reopen safely during the crisis. View these member offers, updated daily.

Our Hospitality Reopening Page includes printable COVID signs.
Hospitality Hot Links
Reach out to any HM staffer with questions or concerns:  Staff List
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