Restoring Success Newsletter                                                                   April 2019
Restoring Success:
Hiring Outside The Industry
One of the biggest challenges for our industry in recent years is talent acquisition. For all positions, from technicians to estimators to managers, finding the right people to join the team has been a struggle for many companies. If you have not done so already, there is a great opportunity in expanding your search for your next great team member. 

I asked an expert, Justin Sifford, Recruiter and Certified Behavioral Consultant at Wylander , who specializes in talent acquisition and placement for the Restoration Industry for his perspective and thoughts on expanding searches. He shared the following to consider:

  • Even the best in our industry had a first day.
  • An advantage to hiring outside the industry is training. Employers have an opportunity to train non-experienced candidates on how they want things done. They can set expectations without the resistance they may often face with experienced candidates.Fair warning, if you don’t have a good training plan in place, the likelihood of successfully integrating non-experienced employees drops.
  • What about the secret sauce? As a business owner, we need to look at the inner dynamics of our company. By not bringing in new talent from outside the industry we are creating an environment of group thinking. The secret sauce is what makes our business different from others, and a balance of experience and outsiders’ perspective is what makes this secret sauce so good. Just like any recipe, sometimes we need to change an ingredient for an amazing outcome. It really comes down to that old saying... sometimes “we don’t know what we don’t know."

Read the full article  here  and read all of Lisa's monthly articles  here !  

Tip For Your Success:
Job Descriptions Made Simple
Job descriptions are crucial to your organization for a variety of reasons, including to recruit new hires to help map out their career paths and to clearly state objectives, making it easy to hold employees accountable. Many feel challenged, burdened, or stifled by the concept of writing job descriptions, but it can be easier than you think. A job description does not need to be a detailed list of specific functions, but more so a simple objective-based description with some qualifications that effectively communicate a role.

For tips on how to write a job description read the outline below:

  • Job Title: A brief summary or statement can be developed to support the title.
  • Primary Responsibilities: It is recommended that this is kept as a simple presentation of responsibilities that make up the majority of the duties. Key references can assist in providing detail and expectations and allow the description to stay concise. These supporting documents may include:
  • Best Practices
  • Standard Operating Procedures
  • Employee Manual and Safety Policy
  • Shared Values
  • Objectives and Metrics
  • Service
  • Quality
  • Profitability
  • Timeliness 
  • Qualifications: This may involve a variety of items that fall into different categories: Skills, proficiency, and / or years of experience
  • Physical requirements: It is important to clearly outline the physical requirements that are demanded in many positions in the restoration industry. These should be used to assess new hires based on the job description. Examples include lifting, respirator fit, ladders, etc.
  • Other: Driver’s license, criminal background check, driving record, credit score, drug screening, etc.

Read the full article   here   and read all of Lisa's monthly articles  here !  
Partner Connection:
@work Personnel Services
Recently we spoke to Wendy, an Account Representative at AtWork Personnel Services, which is a national award-winning staffing agency and also one of our Partners. We asked her a few questions, including what traits she looks for when interviewing job candidates. She emphasized the importance of "reliability, ambition, discipline, accountability, a strong work ethic, productivity, a willingness to learn, flexibility and honesty." These characteristics are highly sought after across all industries, and one way to ensure that a candidate has the traits you’re looking for is to check their references. See what their past employers have to say about them, and if the feedback aligns go ahead and hire them!

If you are struggling to find an employee that is a good fit for a specific position you may want to invest in training a new candidate and help them to develop the skills your company requires. When asked how important it is for candidates to have experience in the field of work they are applying for, Wendy explained that it depends on the client. "We do work with some companies who will start employees in an entry position with the intent to provide the candidate with the training and skills that will allow them to grow within the organization," she continued. If you are seeking someone that is well-suited to your company culture it is crucial to focus on their communication skills and overall attitude while in the hiring process. Wendy emphasized that she, “believes soft skills are very important when dealing with candidates for hire, clients and coworkers on a daily basis.” How well an employee relates to others in your organization will ultimately effect their long-term success.

If these services interest you, contact At Work Personnel Services to learn more.
Technology Connection:
Let iRestore Help Manage Your HR Documents
Your company’s greatest asset, your people, can be carefully cared for and managed through our HR Solution . With the click of a button, you will have instant reporting to important information, from birthdays to Respirator Fit Test due dates. It is all fully integrated with your iRestore. To learn more or to request a demo click here .
2019 IICRC Courses
Our next three classes are listed below!
View the entire schedule here

Monday, June 3 to
Friday, June 7

Tuesday, June 18 to
Thursday, June 20
Special Event:
Restoration Retreat With Violand Management
This two-day retreat is an owners and manager's time for knowledge, passion and inspiration. We are thrilled to be co-hosting this year's event with Violand Management Associates . Develop yourself, your operations, your team and grow your business through collaboration and comradery. Join us on April 25 and 26 at our facility located at 1145 Commons Blvd. in Reading, Pennsylvania.
RTI Is Proud To Partner With The Following Reputable Companies:
Stay Connected. Stay Informed.
Follow us on Social Media: