A case study
By Transforming His Conversations, He Changed His Results
By Karen Wilhelm Buckley
The Operations Manager in a small but fast-moving firm of 120 employees, struggled professionally with a certain gloomy resignation. He had a good job and great family but a morose attitude at work that dragged everybody down. You could hear it in his conversations.
His “something is wrong again”
comments gave him the nickname of Eeyore, from Winnie the Pooh. A.A. Milne created Eeyore the donkey with classic lines like, “If it’s a good morning, which I doubt.” “I’d say it’s thistles, but nobody listens to me, anyway.”
about how he changed his conversations and, therefore his results.
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