August 22, 2019
Meet the Speaker
Prior to joining Disney Institute , Mike Reardon worked as a retail guest service manager at Magic Kingdom® Park merchandise, where he developed a recognition program and implemented a new park-wide tracking process for guests’ package pick-up. Mike was also a local facilitator on the Basics implementation and delivery team focused on the initial roll-out of The Four Keys Basics program, Disney’s standards for delivering service, to all guestfacing cast in 2007. Additionally, Mike delivered the initial training on Disney culture, heritage and professional guidelines to new hires at the Walt Disney World® Resort as a Traditions facilitator.

When you sign up for the URA full conference registration , you will learn how to Create a Culture of Quality Service in your store with Mike Reardon at Monday's Retailer Education Day. Space is limited and may sell out before the show.

Meet the Exhibitors
Nearly 60 manufacturers, distributors and service providers are getting ready to showcase their products and service on the trade show floor. Plan your time wisely so you don't miss anyone. View the floor plan here.

Magical Experiences
URA co-sponsors are excited about your arrival. White Swan Brands is anxious to welcome retailers on Sunday evening with a party to remember at Typhoon Lagoon. Following the annual Fashion Show on Monday evening at Epcot (R) World ShowPlace, CID Resources has planned a spectacular after party that is sure to be a WOW experience. On Tuesday evening, you'll know you are blessed when Healing Hands treats you to an evening outside the new hotel tower. Additional magical experiences and memories will be provided by Med Couture, Prestige and Strategic Partners.

Register today for this once in a lifetime experience as we gather to Create a Culture of Quality Service .
Show Specials
3M Littmann Stethoscopes – Booth # 617
3M Littmann Stethoscopes are used by millions of medical professionals around the world who are dedicated to achieving the best patient outcomes. Littmann stethoscopes offer superb acoustic performance, consistently high quality, and outstanding value. Wearing a Littmann stethoscope is an expression of your commitment to medicine, and personal success. Stop by and see our latest models and styles!

Think Medical Supply – Booth # 126
12pr Free Assorted Fashion Compression Socks with orders of $200.00 or more.
Offer valid on 1 order per customer.

Vionic Group, LLC – Booth # 234
5% discount when you purchase 25x pairs or more*
BONUS!: +25 Gift Tote Bags when you purchase 50x pairs or more*
Must reference promo code: Ts5 at time of ordering
*Promo can be combined with Turn Key Profit Center Package. Orders MUST be placed at the show.
Are you ready to get involved? The membership committee is tasked with building and retaining membership and reviewing member benefit programs. The trade show committee assists in finding and reviewing potential speakers and programs. Committee involvement is a great opportunity to demonstrate your leadership skills and move up to board positions. Call (866) 775-0080 or email if you are ready to get involved!
Uniform Retailers Association

Phone: (866) 775-0080 or (614) 721-0777