From President Frank H. Wu:
I want to take the time to remind you of the many services being offered during this semester, both in-person and virtual. I encourage you all to utilize these services to enhance your learning as well as your college experience.
Academic Advising

The Academic Advising office has had more than 11,000 virtual advising sessions this semester. Appointments are available in the daytime, evening, and on Saturday by phone or video conference. Dates for future appointments open each Monday on the QC Navigate app (download it here). Students can also ask questions via eAdvising and Live Chat; voicemails left on the office phone are checked regularly as well. The webpage has a library of four-year academic program maps organized by entry year.

The Academic Advising webpage also promotes self-service and answers FAQs such as:
  • how to declare a major
  • links to the Pathways General Education courses offered each semester, as well as during Winter and Summer sessions
  • how to register and find winter courses on CUNYFirst
  • how to ePermit
  • how to file for graduation.

Additionally, the Degree Works degree auditing system is available 24/7 via the CUNYfirst Student Service Center. Degree Works has a robust “WHAT IF” functionality, which allows students to explore various major and minor combinations concurrently. This is an especially helpful resource for undecided students. 

Important information is also posted on the Academic Advising Facebook, Instagram, and Twitter accounts.

Student Affairs

Counseling Services has a professional staff available to counsel and advise students. Their staff supervises and teaches the peer counseling program. They can be reached by phone at 718-997-5420 and by e-mail at Phone calls and e-mails are responded to every weekday from 9 am–5 pm.  

The Peer Counseling Center offers free and confidential counseling to all registered students in the virtual office during the fall and spring semester via Zoom: Students can discuss college rules and regulations, selection of major or minor, transfer information, personal concerns, and graduation issues. Virtual office hours can be found here.

For QC students with young children, the Child Development Center is offering age-appropriate educational services, such as homework help, arts and crafts, dance, and science and is currently free of charge. Some limitations apply and registration is required. Interested students can email for additional information.

The Queens College Knights Table Food Pantry is continuing to operate even while most classes are being held remotely. The pantry, which offers a variety of non-perishable food and drink items at no cost, is available to any CUNY students who are enrolled in courses during the academic year. Students can get enough food for not only themselves, but also for immediate family members living in the home. The pantry is open Monday–Thursday from 12 pm­–4 pm by appointment only. It is located in the Student Union, LL29. To book an appointment, click here.

The Athletics Department continues to run daily live fitness classes on Zoom and regularly posts pre-recorded workout videos on YouTube. Classes include high intensity interval training (HIIT), yoga, strength training, cardio, meditation, and dancing. You can view the live schedule here.

With finals quickly approaching, Queens College is offering a package of wellness and self-care programs offered virtually including yoga, stress management, and much more. There are two events remaining—register here to join. And coming later this month, students can also receive a $25 gift card to Stop and Shop to help offset those holiday season expenses (more information forthcoming).

QC Hub

To serve Queens College students around the clock, Queens College has authorized the National Student Clearinghouse (NSC) to act as its agent for verification of student status. The QC Hub has configured new features in the NSC which allows students or employers to generate proof of enrollment for any agency that requires it (e.g. insurance carriers, leasing agencies, Board of Education, etc.). The following options are available by accessing the National Student Clearinghouse website through the link provided here

  • Obtain an enrollment certificate to print and mail to health insurance agencies, housing authorities, consumer product companies, banks, employers, or other companies that request proof of your enrollment.
  • View the student loan deferment notifications that the National Student Clearinghouse has provided to loan holders (lenders and guarantors). 
  • View the proof(s) of enrollment that the NSC has provided to other providers of student services or products. 
  • Click here for more information about these services. The QC Hub also offers LiveChat support during regular office hours, which can be accessed here.

QC Learning Commons

The QC Learning Commons has improved student access for tutoring services by creating a centralized “office” for its three units:
  • The Academic Support Center has made 383 Zoom appointments to date, offering support in course-content-based tutoring such as social sciences, languages, economics, linguistics, etc. as well as ESL and study skills development. Follow the link for instructions on how to connect with a free tutor.
  • The Writing Center offers tutoring services targeting English 110 and a range of writing intensives offered by the college. The Center is fully integrated into the Navigate platform, which offers students an easy way to make and cancel appointments, 24 hours a day. It is also working on developing a system for asynchronous tutoring for the Spring 2021 semester. Follow the link to make an appointment.
  • The HSI-STEM Support Center provides academic support to students through one-on-one Zoom interactions and review sessions in a variety of STEM courses: biology, chemistry, computer science, math, environmental science, geology, and physics. View the Fall 2020 virtual schedule here.

The Center for Career Engagement and Internships has held 100 remote events with students, employers, and community partners with over 520 career outcomes for jobs and internships this semester. The office is holding regular virtual events and offers resume review and career resources. Close to 2,000 career opportunities are posted in the system. Students and alumni can access career mentoring from employer partners such as Google, NBC Universal, Queens Chambers of Commerce, BDO,PwC, BNYMellon, Schneps Media, and NYC Department of Environmental Planning. Appointments with a career educator can be made through the Navigate App.
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