Blount Partnership News and Events

Check out the latest edition of The Dialogue in this email. This feature is a question-and-answer session with a new Blount County Chamber member. So, here we go with our 129th installment visiting with Frankie Ballew of Sitel Tennessee.
January 17 will be a busy day with a pair of ribbon cutting and grand opening ceremonies being set. The first is at Bill Cox Furniture (101 East Broadway Ave., Maryville) at noon. Light hors d'oeuvres will be served.

Following that, Maryville Modern Dentistry (1053 Hunter's Crossing, Alcoa) holds its ceremony at 4 p.m. to celebrate its new location.
Join local business leaders and elected officials to hear about pending state legislative issues that could impact the business community as well as the legislative agenda developed by policy leaders at the Blount Partnership, Knoxville Chamber and the Oak Ridge Chamber. The event is February 1, 2019 from 7:30-9 a.m. at the Clayton Center for the Arts (502 East Lamar Alexander Parkway, Maryville). Tickets are $30 and are available online only.
soft skills It's Your Career! That's the focus of a free soft skills session offered in partnership by the Blount County Public Library, the Adult Education Foundation of Blount County and the Blount County Chamber of Commerce.

Registrations are currently being accepted online at for a class entitled Personal Professional Development Planning on February 22. All participants will earn .5 CEUs per session for participating. They will also receive an email survey two months after workshop participation to assess application of new ideas.

All classes are conducted in the Blount County Library's learning lab located at 508 N. Cusick in Maryville and limited to 50 participants. A complete class description is located on the registration site. All classes run from 8-10 a.m. with networking beginning at 7:30 a.m.
The MLK business luncheon will be held at the Clayton Center for the Arts on January 18 at noon. The cost is $35 per person or $350 per table of 10. Reservations are required to attend this event and can be made by calling the Blount County Chamber of Commerce at 865-983-2241. The keynote speaker is Tanya Martin, newly elected Alcoa City-Commissioner.

Other MLK Celebration Weekend events include:

MLK Kids and Families Fair
Saturday, January 19, 2019
1 p.m. at the Blount County Library

Community Worship Service
Sunday, January 20, 2019
4 p.m. at St. John Baptist Church, Alcoa

MLK Day March/Program
Monday, January 21, 2019
12:45 p.m. Assemble at MLK Center
1 p.m. March from MLK Center to Maryville College
2 p.m. Program at Nutt Theatre in Clayton Center
Promote your business during "Operation Thank You" by sending 1400 gift certificates, brochures or business promotional pieces to us and we will distribute them during Operation Thank You.

Your Chamber constantly looks for ways to help you promote your business through the ABC theory - Always Buy Chamber. We do ask that your enclosure piece not to exceed 8 ½" x 11". These inserts should be delivered to the Chamber no later than 5 p.m. Thursday, February 7.

If you are interested in participating, please contact Amy Lawson at or call 865.983.2241. There is a fee of $250 for insert enclosure.

Participate in the Chamber's 21st annual "Operation Thank You" set for February 19-21, 2019 and meet other business people on a one-on-one basis.

During this three-day event, Chamber members, the Chamber staff and Board of Directors will personally deliver Chamber member information packets. We invite you to join us in this three-day effort. You can agree to call on as many or as few members as your schedule permits.

If you, someone (or several people) from your business, organization or group is interested in participating, please contact Amy Lawson at or call 865.983.2241.
Just announced: Bourbon Dinner Event with five small-batch bourbons and a family style dinner on January 26. Quite the bourbon, quite the menu. Space is limited to 18 seats. Want more info?
Did you RESOLVE to get more INVOLVED in 2019? Join Leadership Blount for the Spring 2019 session of Discover Blount! This fun, social, engaging introduction to Blount County will help you Discover all the great things about Blount County and identify ways to get involved. Discover Blount meets on six Tuesday afternoons this Spring and will highlight government, history, industry, tourism, education, health, and community service. Grab some friends and jump on the bus! For more information and to register go to
Businesses need to take advantage of the Blount County Library's subscription to Using your library card, get access to, a LinkedIn Company, with thousands of courses in software, creative and business skills to develop your staff skills and meet learning needs at your own convenience. Learn More
Blount Chamber members can now post their own Member-to-Member deals on this page at no charge. Simply login to your account, Click on the "New Coupon" button, fill out the form and click save. It's that easy.

Click here if you need access to your login information.

Of course, we will be happy to add your coupon. Just email information about the product or discount you'd like to offer to the Chamber membership to Be sure to include an expiration date.

View the latest deals.
Think local first + Buy local when you can = Being a local!
Independent businesses give cities their shape, texture, color, and taste...often literally.
Find what you're looking for in the Chamber Directory.
Is your organization hosting an event in the community? Submit it here on our community calendar. If it's a tourism event or any good news about your business, please send it to us. We'd love to share it with the community.
Topping the Billboard Hot 100 chart this week in 1962 was "The Twist" by Chubby Checker. His single became a hit, first reaching No. 1 on the Billboard Hot 100 on September 19, 1960, where it stayed for one week, and setting a record as the only song to reach No. 1 in two different hit parade runs when it resurfaced and topped the popular hit parade again for two weeks starting on January 13, 1962. Billboard magazine declared the song the "biggest hit" of the 1960s.

The Dialogue

This feature is a question-and-answer session with a new Blount County Chamber member. So, here we go with our 129th installment visiting with Frankie Ballew of Sitel Tennessee which provides customer service representatives for some of America's top companies.
Tell me more about Sitel. As your strategic partner, business objectives become our shared objectives. Whether you're a Fortune 500 company or a startup, we deliver innovative Business process solutions across all stages of the customer journey. We are the voice that answers America's business phones and solves problems for customers all over the world.
How did you get started? I was looking for a company that fit my values. After meeting Kelin Mock, Site Director, I knew it was a great fit for me. Our values are: Be Bold Seek innovation. Stay open-minded. Do more with less. Be Passionate. Dare to be different. Build Trust Be authentic. Lead by example. Communicate fearlessly. Actively engage. Take ownership. Work Together Have fun. Build relationships. Leverage collective genius. Inspire others. Give back. Wow Customers Listen intently. Show empathy. Create unique experiences. Add value. Always over deliver.
What is your background? I have 25 years experience with CVS Caremark as a Regional Human Resource Business Partner for Tennessee and Kentucky. I have a Bachelor's Degree in Business Management with a minor in Human Resource Management.
Who is your mentor? John Berg, CEO of Connect Hearing was my mentor that gave me the disciplines needed to achieve results. John is the most hones, ethical and intelligent leader I've worked for since I came to Sitel Tennessee. Since joining Sitel Tennessee I find the same successful behavior in our Site Director, Kelin Mock. These two have the qualities needed to achieve success. They both care about their employees.
Describe your customers. Groupon Loreal Paris PayPal General Mills Under Armor Pitney Bowes American Express Pfizer Lexus Lacoste United Healthcare PSCU HSBC Electrolux Orange Business Services John Lewis Disneyland
Name three things you wish you knew when you started. I wish I would have come to work here years ago! Sitel Tennessee has been here for 19 years and expanding 300 additional positions in 2019. I'm just happy to be a part of this exciting time for Sitel Tennessee.
What do you enjoy about the business? Excellent work environment. One big large family. Doing the right thing for the employees and community.


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