June 2021
Happy Automotive Service Professionals Month!

“Automotive service professionals go above and beyond, providing essential services to ensure that vital vehicles stay in service to perform their important roles and keeping the motoring public on the road. Because these skilled professionals deserve our thanks, ASE has designated June as Automotive Service Professionals Month." Read more or download the logo.
Make this the summer of winning

In the summertime when the weather is fine, time to grab those keys and hit the road for a drive because this summer the choice is yours. That's right professional technicians, Auto Value and Bumper to Bumper are cranking the engines with the 2021 Perfect Stop Powersports Sweepstakes. Win a powersports vehicle of your choice or a bunch of cash!
Leadership 2.0 - Last chance!

Hosted by Northwood University, Leadership 2.0 is an intense and intellectually challenging executive development program, offered as two, one week sessions. This experience is deeply rooted in the theoretical and practical application of auto care leadership principles. If you think you could gain something from it, apply for a scholarship!
Congratulations to Woman at the Wheel Tara Topel!

Tara Topel, a Certified Service Center shop owner at Topel's Towing & Repair, was recently named one of Aftermarket News' 2021 Women at the Wheel. Success within the aftermarket, Topel told Aftermarket News, comes from persistent effort and the willingness to learn. To learn more about Topel, read last year's Shop Owner profile.
How does our locator help customers find you online?

When you become part of the CSC program, your business and location information are put into a data system through your parts supplier. This data feeds the locator service, which is a map that contains all the CSC locations across North America, enabling more customers to find your business online.
CSCs in the news: The Detroit Garage

The Detroit Garage, a Michigan-based family of auto repair Certified Service Centers, has been years in the making. But the creation of a full-fledged repair group wasn’t always the goal. The Detroit Garage was actually created through the brainstorming of a complete marketing makeover. Learn about the process in the latest Ratchet & Wrench.
ASE certification renewal expires
June 30

With more service technicians than usual scheduling tests before their certifications expire on June 30, the National Institute for Automotive Service Excellence (ASE) recommends registering for ASE tests as soon as possible to secure a confirmed test time.
5 ways your CRM and SMS can bring in customers

  • Dig into your shop management system
  • Use Text Messaging to remain in front of your customer
  • Use the owner’s manual to Schedule the Next Visit
  • And more!
Join BBB Industries for a virtual authorized factory training

Ford Smart Charging Systems: June 15 at 6 p.m. CDT.

GM RVC Charging Systems: July 20 at 6 p.m. CDT.
Garage Gurus: Diagnosing Parasitic Drains

In this video, Master Technician Ryan Payne of Garage Gurus shares a technique for tracking down the cause of parasitic drain using a thermal imager.
POP QUIZ: One of the vehicle's brake lights is inoperative. All other lights are functioning normally. Which of the following should be checked first?
A.) The battery
B.) The brake switch
C.) The bulb
D.) The circuit's fuse