February 2021
Winter is (still) here

And as long as we're still making cold weather-, snow-, and ice-related car repairs, winter can stick around.
Win a vehicle of your choice!

This spring, Auto Value and Bumper to Bumper are giving away two brand new cars or trucks in the New Ride Giveaway. Two lucky technicians will win the vehicle of their choice! You get to choose whether to cruise around in a suave new sports car, hit the dirt road in an all-terrain pick-up, or find something in between.
We're heading back to Vegas!

Save the date - next November we're heading to the Entertainment Capital of the World for the Aftermarket Jackpot Convention - High Stakes edition. The convention will take place Nov. 1-3, 2022. In addition to visiting the AAPEX show, Auto Value and Bumper to Bumper guests can expect networking, training, and fun.
Have a story? Let us spread the word!

CSCs like you are the cream of the shop crop, and we want to make sure your news makes it into the trade publications. We've got contacts at magazines like Shop Owner, Auto Service Professional, and Ratchet & Wrench, and we'd love to share your news with them. Email us if you have a story to share: schavey@alliance1.com.
Earn an industry scholarship

Now is the time to apply for a scholarship! By applying for an Auto Value or Bumper to Bumper scholarship through the University of the Aftermarket, you or your children may be eligible for a variety of other industry scholarships, including specific scholarships for Minnesotans, women, and others.
Same great protection with a new name

When life happens, Garage Guard by Evarts Tremaine can help save your business by providing security for your workforce and assisting in safeguarding your most-valued investments. Since 1998, Garage Guard has focused on protecting thousands of AVBTV members. Click for a quote at www.AVBTBinsurance.com.  
Get your first month free!

Viewers retain 95% of a message when they watch it in a video compared to 10% when reading it in text. Automotive companies use AutoNetTV when they want to better engage and educate their customers on service/repair. And CSCs get their first month free! Click for additional details or to get started.
Top AAPEX tech known for work ethic

Auto Value tech Norm Schultz, the AAPEX 2020 Technician of the Year, is ASE Master Certified, works 50 to 60 hours a week, gets a minimum of 40 hours of training per year, and credits his success to perseverance and the school of hard knocks. Read his story in Shop Owner.
ASE kicks off new year with new programs and developments

The National Institute for Automotive Service Excellence (ASE) has been busy lately, introducing and developing new programs, and launching a new website and app. Additional programs include translations, test development, and more.
What to know about being found online

Recent data shows that 93% of consumers use the internet to find a local business each year, with 34% searching every day. If those consumers in your community can’t find you in an online search, you’re missing out on potential new customers. If SEO and GMB are unfamiliar terms, click here.
There's more than one way to reach your customers

If you’re going to drive revenue, you need to be ready to connect in more than one way. The Epicor MechanicNet Cloud CRM solution gives you multiple options to make every message convenient for your customers and impactful for your business.
Keep your customers informed with Gates

Sometimes, vehicle repair and preventative maintenance information is most easily explained by parts manufacturers. Gates has provided videos, icons, and other assets to keep your customers informed.
Power Booster Best Practices from MPA

The next Part Smart Training from Motorcar Parts of America is an important overview on power booster installation best practices. This 30-minute webinar will provide you with insightful tips - and could win you a free lunch for your crew.
Popular tech tip video

When replacing a timing cover, balancer or timing chain/belt, it may be necessary to perform a crank relearn on the powertrain control module (PCM). This video explains what crank relearn is, when to do it and the steps involved with doing the reset.
Cabin air filters and the coronavirus

A cabin air filter can capture the tiny fluid droplets that contain the COVID-19 virus.
This video covers the procedures and PPE needed to remove and dispose of an old cabin air filter, per methodology from the National Air Filtration Association.
POP QUIZ: A vehicle's passenger heating system is set to max heat but blows warm air only. All of the following would cause this condition EXCEPT:
A.) An air pocket in the heated core
B.) A restricted heater control valve
C.) A weak engine cooling fan motor
D.) A clogged heater core