December 2020
Happy Holidays!

What a year it's been. To our 2020 newcomers, welcome! We are thrilled to have you on board. To the rest of you, thank you for sticking with us and continuing to represent the Auto Value, Bumper to Bumper, and Confidence Plus brand for another year.

Have a fantastic holiday season. We'll see you in the new year!
We got a deal for you.
It's gonna be nuts! If you're in the market for a CRM platform, stay tuned for details on our upcoming partnership with Kukui! From websites to customer acquisition and retention, Kukui could make your shop better. launches new tool. has redesigned its Digital Vehicle Inspection's (DVI) tire section, enabling shops to achieve highly configurable tire inspections for standard four-wheel vehicles, trucks, trailers, tractors, and more.
Don't give work to your competitors.

You pull the car in. Lift it. Inspect it. Write it up. Look it up. Then you call the customer and get the response: "Nope, not today." Not to all of the work, but to some of it. If you aren't sending reminders to make sure these customers come back, that work could end up being done by your competitors.
Increasing Trust & Credibility with Reviews

A good reputation can help a business build trust with consumers, improve search engine rankings, and stand out from competitors. Managing reviews unveils new opportunities, helps boost search rankings, increases the count of positive reviews, and much more!
ASE recommends certification testing ASAP

As the year comes to a close, the National Institute for Automotive Service Excellence (ASE) is encouraging all techs to get their recertifications in before the Dec. 31 deadline.
Got a vehicle from another shop they can't solve? You can fix that.

You could be doing a gravy job instead of a problem that's not yours in the first place, right? But tackling those "projects" will hone your basic diagnostic skills. Learn more.
Repair sweet-spot changes in 2021 will fuel aftermarket growth

A larger size of the sweet-spot, compared to 2016, will boost aftermarket product volume during 2021 as it recovers from the impact of COVID-19. Click here to read more highlights from the recent report.
Do good to do well.

To some people, "community service" equates to punishment. But as a business owner, those two words should translate to "business opportunities." You can leverage community service as a powerful marketing tool.
POP QUIZ: Which of these is not part of an integral ABS unit?
A.) Hydraulic Booster
B.) Master Cylinder
C.) Hydraulic Modulator
D.) Vacuum Booster