Migrate from Cisco, Mitel, or Avaya On-prem systems and get 25% off when you subscribe to RingCentral MVP.

For more details on this deal, contact us at 800.787.4848 or jnolte@ctsmd.us.

Wherever you are – at the office, on the production floor, in a warehouse, or at your home office – the Mitel 600 DECT family of handsets is a reliable communications assistant. CTS offers these popular devices to support your organization's need for mobility, over-the-air synchronization, enhanced signal strength, advanced security protocols, super audio quality, and more.

The 600 DECT handset’s multi-cellular radio technology means you can reach users anywhere on your company premises. For extended coverage, the Mitel SIP-DECT base station can be equipped with external antennas.

The 600 DECT handset requires minimal setup time. No external download server is required to host the DECT handset firmware, and software upgrades are pushed over the air with your company settings, language, and menu items.

Let’s talk about SIP-DECT solutions for your on-the-go business environment. Contact our team today at 800.787.4848 or jnolte@ctsmd.us.

Improve your customer satisfaction scores, first contact resolution rates, and customer effort scores with your local team of CTS experts and industry-leading Mitel Customer Experience solutions -- trusted by over 25,000 global companies.

Create exceptional experiences for your customers with Mitel's omnichannel CX solutions featuring interaction routing, self-service IVR, performance analytics, real-time dashboards, and workforce optimization tools.  CTS deploys solutions for small businesses and large enterprises.

Start a different conversation with your customers when you give them the freedom to interact with you the way they want (voice, text, chat, video) on any device, and give your employees the tools to manage every customer interaction.

Don't just connect with your customers, convince them you care with Mitel's omnichannel suite featuring workflow designer, speech-enabled IVR, speech analytics, quality and performance management, real-time dashboards, and more.

Let’s talk about how CTS can help your organization improve Customer Experience. Contact us at 800.787.4848 or jnolte@ctsmd.us.

Many in the security field focus on securing data networks against hackers and viruses, but many voice conversations require the highest level of protection too.

For government agencies and contractors or enterprises that need to safeguard Intellectual Property, the ability to discuss sensitive information in full confidence that it will not be overheard or intercepted is of paramount importance.

This is where a SCIF - Sensitive Compartmented Information Facility - comes in. This is typically a purpose-built room in a building or portable enclosure, where sensitive phone conversations can take place in complete privacy. SCIFs are accredited for use by the Federal government with standards defined by the defense and intelligence communities.

TSG-6 certified phones that provide encryption are used in SCIFs to guarantee the privacy of your voice conversations from eavesdroppers.

CTS secure communication capabilities provide the peace of mind you're looking for.

If your business depends on the safe discussion of sensitive information, the experts at CTS can implement SCIFs and supply secure phones to make it happen: 800.787.4848 or jnolte@ctsmd.us.

CTS offers our public and private sector customers a complete portfolio of flexible communication solutions. Our team of experts provides end-to-end design, local to global deployments, and ongoing support.

Our customized solutions include a variety of cloud and on-premises deployments to keep your organization connected – public cloud subscriptions, private cloud arrangements, on-site systems, and hybrid arrangements.

Ready to connect with the Cloud? Beacon Cloud Voice is CTS and Mitel-powered to connect our clients across the Mid-Atlantic Region. We don’t ship phones… We deliver and set up everything. Improve your business operations with affordable, reliable, locally-provided cloud communications software and services. More on Beacon Cloud Voice here

RingCentral's MVP solution (Message, Video, Phone) is Mitel’s UCaaS solution, giving you more choices and complementing Mitel’s leading UC on-premises, subscription, and private cloud solutions. RingCentral is rated as the #1 UCaaS provider by Gartner and other industry analysts.

If you need more control, an on-site business phone system can offer a customized blend of communication and collaboration tools presented in one easy-to-use interface. No need to combine tools from multiple vendors, Mitel’s flagship MiVoice Business systems deliver an end-to-end on-site phone and unified communications solution from a single provider, combined with outstanding local CTS support.

We back up our advanced technology solutions with exceptional 24 x 7 support – whether managed plans or on-demand – to keep your organization well-connected and productive.

To learn more about our cloud and on-premises communication solutions, contact us today: 800.787.4848 or jnolte@ctsmd.us.

Know someone who is grappling with a Hybrid Workforce? Moving or looking for a new phone system? A friend who needs faster broadband? A business partner who wants to add video meetings?

Tell us about it... Just mention, "Newsletter Referral Program" when you contact us - we'll take care of the rest. CTS rewards you with $250 when we get their business. And there's no paperwork hassle or hoops to jump through.

Contact us with your sales tip at: 800.787.4848 or jnolte@ctsmd.us.