In This Issue:

Green Hotelier Awards


AGPOM's International Partner, Green Hotelier is currently seeking nominations for the "Top-in-Class" green hotels, world-wide! 

Submission deadline is March 2, 2015. Enter now
Announcing AGPOM's Brand New Look!
Hopefully you have been able to visit our new webiste! Now AGPOM is thrilled to showcase our brand new logo too! Members can download their new AGPOM Member seal on our AGPOM Press page.

Also new this year is our newsletter name: 
Green Property Insider! 

This month's Green Property Insider is full of great articles about risk management and sustainability. Be sure to register for the upcoming webinars, courses and special offers through our industry partners too! 

Hilton Tucson 
El Conquistador



Hilton'sTucson El Conquistador Golf and Tennis Resort, is committed to providing for the needs of the present without compromising the ability of future generations to meet their needs.

Their ongoing sustainability strategy is about understanding the impact on the environment while enhancing the lives of their guests, employees and the local community. Below is a sampling of their sustainability efforts:



  • Low voltage light fixtures with compact fluorescents in all guest rooms
  • Motion and heat sensing models for guest room thermostats
  • Frequency drive motors on condenser pumps/chillers to reduce electricity usage
  • Tennis court reservation policy at night saves un-necessary electricity use
  • Back of house lighting conversion to T8 style fixtures
  • Public area lighting fixtures converted to accommodate compact florescent bulbs
  • Low energy LED bulbs in majority of convention space areas
  • Use of electronic communication systems (LCD TV screens) vs. bulletin boards for associate notifications and information



  • Low flow showerheads and commodes throughout property  
  • Irrigation and ground lighting all on timers
  • Installed affluent water system for the two 18 hole golf courses
  • All chemicals used to wash ware (dishes, utensils, glasses, etc.) are certified by Green Seal


  • Recycle old fluorescent bulbs to ensure the mercury is not dumped in landfills
  • Designated recycle bags/receptacle in guest rooms
  • All green waste kept separate in designated dumpster
  • Composting of food scraps (fruits and vegetables) and also grass cuttings
  • Donate cooking oil and grease for use as bio-diesel fuel
  • Unused is food donated weekly to a charity designated by the community food bank
  • Recycles all office paper and cardboard
  • Recycle bins available throughout the resort
  • Left-over paint donated to charities for additional use
  • Recycle tennis ball cans used at tennis tournaments = 480 cans per event
  • Donates used tennis balls to schools, care facilities and other entities who can use them


The Hilton Tucson El Conquistador Golf and Tennis Resort is proud to be Certified Green by the AZ Hotel & Lodging Association.  



For more information about this member click here

El Conquistador Photo credits: Hilton El Conquistador Resort

Upcoming Webinars



How to Measure and Report Your Hotel's Carbon Footprint 

Featuring: Hotel Carbon Measurement Initiative (HCMI) Methodology


Over 21,000 hotels around the world have adopted the Hotel Carbon Measurement Initiative (HCMI) methodology that allows them to calculate and communicate the carbon footprint of hotel stays and meetings in a consistent and transparent way.


 Tuesday, March 17th - 10:00 am PST 

 Join the International Tourism Partnership and AGPOM on a webinar to learn how you can measure your carbon footprint in order to;

  • Provide the carbon footprint information your customers are requesting
  • Understand your environmental impacts and start to reduce these, as well as your costs!
  • Enhance your reporting
  • Demonstrate your commitment to good environmental management

Who should attend?

Hotel managers, engineers, environmental managers and consultants looking for a step-by-step guide to how to implement HCMI.


To request the HCMI methodology, please email:



Member Benefit: Risk Management Center Orientation Webinars

Learn more about your complimentary AGPOM Member Risk Management Center platform benefit, a unique web-based software suite of safety and risk management tools designed to empower your organization's risk prevention efforts. The Risk Management Center helps organizations to:

  • Proactively manage risk exposures
  • Develop effective workplace safety programs
  • Reduce claims, losses, & associated costs

February Webinar Dates (all are PST)

Feb 12 @ 1:00 pm - 2:00 pm

Feb 16 @ 1:00 pm - 2:00 pm
Feb 19 @ 1:00 pm - 2:00 pm
Feb 23 @ 1:00 pm - 2:00 pm

Feb 26 @ 1:00 pm - 2:00 pm

Click here to sign up


Webinar: Using the Risk Management Center to Reduce Total Cost of Risk

Understanding the Total Cost of Risk is essential to help organizations reduce exposure, save money, and streamline and evaluate the effectiveness of their risk management program. Learn how to:
  • Evaluate the Total Cost of Risk
  • Manage insurance costs and liabilities
  • Help stop claims & losses before they occur
  • Implement effective workplace safety
  • Develop strategies for regulatory compliance
  • Take the next steps for successful management of organizational risk, using the Risk Management Center

Webinar Date: Feb 26 @ 11:00 am - 12:00 pm (PST)

Sustainability Risk Management Course

The Sustainability Risk Management (SRM) Certificate program, with Stephen Bushnell, is a comprehensive four week online course that provides a framework and strategy for identifying, evaluating and mitigating the challenges arising at the intersection of risk and sustainability.

Course Background

This program is designed for professionals in the insurance, green building or sustainable business fields who want to learn about the important and changing landscape of green risk and enterprise risk management.


The SRM program provides an overview of how enterprise risk management connects to green and sustainable practices, reviews current and future green risks, shows how insurance companies quantify, underwrite and mitigate risk, evaluates green risk transfer/management techniques, and introduces sustainable business, green building design and operations practices that directly mitigate risk.


For more information click here!

Please note: Webinar dates and times are subject to change. 

SBA Risk Management Newsletter Subscription

For even more relevant and current information on green and sustainable enterprise risk management consider becoming a subscriber to the Stephen Bushnell+ Associates monthly or semi-monthly green risk newsletter.

Each edition includes an enterprise risk management commentary on some of the most critical risk based issues being managed by green and sustainable organizations. In addition you will find links to the latest information customized from our extensive survey of relevant publications. We do the research and you reap the benefits.


The newsletter is divided into areas of interest to public entities, manufacturers, real estate owners and managers, insurance professionals, the healthcare industry and more all at a reasonable cost, just $500 per year for the monthly edition and $1000 for the semi-monthly.


Email: to subscribe!
BOMI International Offers LEED Credential Courses

BOMI International is proud to be a GBCI approved educational provider.

With eleven previously approved courses for LEED Credential Maintenance Program, BOMI International's Course, High-Performance Sustainable Building Principles, has been approved for the LEED Credential Maintenance Program. 

Now with twelve courses to assist LEED Green Associates, BOMI International is the top choice for professional career development and training. LEED Green Associates must earn 15 continuing education hours every two years, and  LEED-APs must earn 30. HP Principles is listed as a 30 hour, GBCI-approved CE course.


High-Performance Sustainable Building Principles is available as a self-study course, an instructor-led online course and an accelerated review course. Dave Pogue, LEED-AP (subject matter expert and contributor to High Performance Sustainable Building Principles) will be instructing an Accelerated Review Course of High- Performance Sustainable Building Principles in McLean, Virginia.


Accelerated Review: Apr 13 to Apr 16, 2015 - McLean, VA

Instructor-Led Online: May 18 to Aug 28, 2015

Instructor-Led Online: Sep 8 to Dec 18, 2015


Space is limited.  Click here to register now.  


Sample of BOMI's other LEED Credential Courses:

  • Energy Management and Controls: Evaluate and optimize your current system, know how to integrate new components, and gain the ability to communicate your needs to management.
  • Environmental Health and Safety Issues: Gain an in-depth understanding of how to promote worker health and safety while protecting the environment. 
  • Ethics Is Good Business´┐Ż ShortCourse™: Learn how ethical behavior impacts your professional performance and your bottom line.
  • The Design, Operation, and Maintenance of Building Systems, Part I: Manage the ongoing operation and maintenance of building systems to maximize building efficiency.
  • The Design, Operation, and Maintenance of Building Systems, Part II: Increase occupant safety and comfort while facilitating building efficiency to meet business goals.
AGPOM Members can save 10% on courses with BOMI International by using the code BOMIGREEN when registering. More information here.

BOMI International, a nonprofit educational organization founded in 1970, provides critical education and expertise to industry personnel with property, facility, building systems management, and sustainability responsibilities. More than 27,000 industry professionals hold one or more BOMI International designations, and over 90,000 property and facility management professionals have turned to BOMI International for their continuing education, professional development, and staff training needs.

Imagine a Plains Indian, on horseback, surrounded by tens of thousands of stampeding, 2000 pound beasts. The horse and bison are moving at literally breakneck speeds. He hunts with only a crude bow and arrow and has very little protective equipment. The brave fully understands the risks and through long years of training and shared tribal wisdom has mitigated them. He is an expert risk manager. He has to be if he wants to see the sun rise tomorrow.  

The Plains Indians were also experts on sustainability. They only hunted when they needed food. When they killed a buffalo, they used every part of it, wasting nothing. They made tepee coverings, bedding, clothes, moccasins, and robes from the hide. The hair was used for rope and halters, the hoofs for rattles. The horns were used to make dishes and spoons and ladles. They made glues, toys, drums, belts, shields, boats, needles, thread and more from the carcass. And they ate very, very well.

Over the years this connection between risk management and sustainability faded. Each evolved differently, risk management gaining in importance as mankind entered the industrial and technological eras. Sustainability de-emphasized as we believed in the seemingly endless bounty of nature. Today we face hard realities about the availability and cost of capital, natural, human and financial. Citizens, business people and governments have to make very hard decisions about how to run their lives and operations, design and construct the built environment and plan for the future. Sustainability has come back into style to help shape the economic, human and environmental decisions that must be made. Risk management has evolved into "Enterprise Risk Management" as it now considers managing risk but also maximizing opportunity.


Clearly, just like the Plains Indians, we need to integrate risk management and sustainability as we face our challenges. From living healthy lives to running a profitable business to responding to finite natural resources and dangerous climate change we face risks and opportunities that are best addressed in a framework that combines risk management and sustainable practices.


The sustainable risk management process has several distinct steps:

  • Identify exposures to loss and opportunities. Ideally done in a charrette format, engage your experts and key stakeholders in an ongoing identification of the risks you face and the opportunities you strive for. Consider your physical and financial realities, your history, culture and operating environment. Brainstorm, reminisce about the future and construct scenarios. You'll compile a "risk register" and an "opportunity manifest", point in time summaries of risks and the opportunities. As you analyze the frequency and severity of the risks and the criticality and difficulty of the opportunities to identify those ones with the biggest impacts.
  • Consider the techniques to manage risk and maximize opportunity. There are several classic risk management techniques; avoidance, mitigation, adaptation, transfer (usually contractually or to an insurance company) and retention. Each has financial implications, advantages and drawbacks which you should map. Achieving opportunities begins with identifying and removing barriers. A SWOT (Strength/Weakness/Opportunity/Threat) analysis is helpful. You might also consider a variety of ways to finance the activities needed to realize the opportunity.
  • Select the best combination of techniques based on effectiveness and cost. Rarely does a single technique do the job. For risk you will often mitigate some aspects of the risk and then insure it. You may also retain part of the risk if your insurance policy has a deductible. The mitigation plan you select could generate new opportunities. Think about how energy efficient buildings mitigate financial risks of operating costs. As you remove barriers to opportunities you may be creating new risks that must be managed. If you perform green renovations to your building you create a financial risk that can affect the anticipate payback. Risk and opportunity are really two sides of the same coin.
  • Monitor progress and make mid course corrections. Pretty basic management practices.

Risk and sustainability have always been intertwined. When humans de-emphasized sustainability in times of perceived abundance we unwittingly increased the risks we face today and tomorrow. As the environment degrades, natural capital is stressed and the climate becomes unfriendly we will find the answers and actions we must take through the sustainable risk management process. Like the Plains Indians we will act to manage risk and become more sustainable to improve the quality of our lives and those of future generations.


Stephen Bushnell is a highly experienced insurance and risk management professional with more than 40years of leadership experience at various property & casualty insurers. Steve is widely recognized as a risk-focused expert on green buildings, sustainable manufacturing and operations, and the broader business, economic and risk management implications of climate, energy and other sustainability challenges.

Stephen Bushnell + Associates advises property owners and managers, public entities, manufacturers and other enterprises on the enterprise risk management best practices to enhance green buildings and sustainable operations. Fore more information visit their website 

A Look at Hotel Energy-Efficiency Solutions

The efficacy of energy-efficiency solutions becomes increasingly clearer to the hospitality industry year after year. In fact, some of the most recognized hotel and resort brands are making increasingly more green decisions and taking the lead to implement best energy-efficiency practices throughout their properties.

There are many green measures a hotel property can implement - from LED lighting to intelligent energy controls and smart pumping systems and efficient water management. In this article, we'll take a look at smart energy controls and the opportunities for cost savings in heating and ventilation.

Energy Efficiancy for Hotels through behavioral changes

The first thing hotel management needs to do is have an effective training program in place to educate the staff on best energy-efficiency practices. Changing staff behavior and attitudes is important in adopting energy efficiencies at a hotel property. Secondly, it's important that any energy efficiency solution, such as smart HVAC controls, does not have a negative impact on the daily life of a busy hotel, either during installation or afterwards. There should be no adverse effect on guest satisfaction.

Equally important is that any proposed energy efficiency solution is based on sound business logic with a clear idea of timing for return on investment and a way to measure and monitor the solutions implemented. Hotel management should be able to measure accurately and understand current consumption rates, identifying immediate benefits and prioritizing investment decisions.
to do is have an effective training program in place to educate the staff on best energy-efficiency practices. 


Changing staff behavior and attitudes is important in adopting energy efficiencies at a hotel property. Secondly, it's important that any energy efficiency solution, such as smart HVAC controls, does not have a negative impact on the daily life of a busy hotel, either during installation or afterwards. There should be no adverse effect on guest satisfaction.


For example, many hotel properties focus on the HVAC in hotel rooms since guests spend so little time in them. In fact, some research indicates that hotel guest rooms are often empty for up to 46% of any 24-hour guest stay. With smart and effective guest room controls through a combination of sensors that detects whether a guest is in their room or not, the property can control the temperature of the room. When a guest is in the room, he or she must have control of the system, including the existing thermostat. When not in the room, the system can switch to a money-saving, energy-saving mode after a suitable period - usually 30 minutes.


To minimize disruption and loss of business, the smart controls need to be based on the best wireless technology that connect the micro sensors, as this avoids the need for complex cabling so ensuring that installation is very quick - equivalent to the room being cleaned - which means that rooms do not have to be taken out of service.


Any smart controls system should also be thoroughly tested first and would need to have the capability of monitoring accurately the property's HVAC units, providing detailed a wealth of data and reports on energy usage and the cost savings garnered.


Click on the image of AGPOM's Green Property Plan  (below)

specifically designed for hotels and resorts. 



Green Property Behavioral Plans are available for Office Buildings, Multifamily, Retail Properties and their tenants. 

To access these plans, click here.


More sustainability resources can be found on the new website in Green Property Resources



Fulcrum Insurance Programs is committed to helping the hospitality industry in their green efforts. As AGPOM's exclusive Green Insurance Partner, Fulcrum offers key benefits to members, including insurance premium discounts.