November 2025 update

Word cloud with risk management related terms, such as mitigation, control, probability, resources, etc.

Welcome, Melanie


We are pleased to welcome Melanie Luick-Martins (Ma-LAY-nee LOO-ick Mar-TEENS) as the university's new international risk manager.


Melanie is an Iowa State graduate and a native of Ankeny, Iowa. She was a foreign service officer with the United States Agency for International Development (USAID) focused on delivering emergency humanitarian, health, and economic relief to vulnerable populations while building development, resiliency, and market recovery platforms.

 

For most of her career Melanie was stationed in Africa, but she also was deployed to the Middle East, Latin America, and Asia. Most recently she served as the Humanitarian Assistance Office director and DART emergency leader for Yemen and Mozambique. She has experience in academic, non-governmental, and United Nations organizations. She served as a Peace Corps volunteer in Bolivia and is fluent in Spanish and Portuguese. 

 

Melanie graduated from Iowa State with a B.A. in communications, holds an M.P.H. from the Tulane School of Public Health and Tropical Medicine, and has completed additional post-graduate work in international health and development. 

Melanie Luick-Martins

Melanie has begun connecting with colleges and departments to better understand their programs and needs, and looks forward to collaborating to support safe and transformative international experiences for Iowa State travelers.

Now hiring: student office assistant


We are seeking a qualified student office assistant for part-time data entry, communications, and general office assistance, with primary support for youth programs and volunteers. The position is a combination of remote and in-office hours. Friendly, customer service-focused candidates are encouraged to apply as soon as possible through CyHire. Applications will be accepted until the position is filled.

Youth programs team at HEPNet


Heather Robinson, youth and volunteer programs coordinator, and Brandy Cunningham, youth and volunteer programs manager, recently attended the 2025 HEPNet Annual Conference at University of North Carolina – Chapel Hill. Brandy co-facilitated the 202 pre-conference session focusing on compliance, upskilling staff, and recognizing success. She was also a speaker for three conference sessions. Heather and Brandy joined over 170 higher education youth protection professionals from around the country to discuss the unique risk management issues related to youth programming on college campuses.

From left: Brandy Cunningham, UNC mascot Rameses, and Heather Robinson

Risk management staff attend URMIA


Staff recently attended the 56th University Risk Management and Insurance Association (URMIA) Annual Conference both virtually and in Las Vegas, NV. Along with opportunities for team members to learn about emerging risk management issues, benchmark with peers, discuss best practices, and network, director Susie Johnson was recognized for her significant contributions as a board member and current president-elect of the organization's board of directors. She also received the 2025 Jenny Whittington Excellence in Volunteering award.

From left: Susie Johnson, Brandy Cunningham, Cally Jennett,

Melanie Luick-Martins, and Stacy Ewing - Photo credit: URMIA

Susie Johnson receives URMIA volunteer award


Risk management director and URMIA president-elect Susie Johnson recently was honored with the 2025 Jenny Whittington Excellence in Volunteering award.


The award is presented to URMIA members who go above and beyond in their volunteer service and/or leadership within URMIA and who have promoted the organization’s mission, vision, and values.


According to a statement provided by URMIA, "Johnson exemplifies what it is to be a volunteer and an incredible supporter of URMIA. Whether online or in-person, she is volunteering in roles that address the needs of the association – responding to online community posts sharing her knowledge and experiences and serving as a speaker and moderator at various URMIA events. Susie led a task force developing pathways to facilitate members’ connections to professional development and educational resources. She has served on the association’s board of directors since 2022 and was elected president-elect in July, starting her own pathway to serve as URMIA’s president 2026-2027. Whenever URMIA is needing assistance, Johnson is one of the first to ask how she can help."

Photo credit: URMIA





Congratulations, Susie!


New SafeFood 101 course available


The 2025-2026 SafeFood 101 course is now available in Cy Check.


Each person who will prepare or serve food for an Iowa State event must take and pass the course before the event. The course must be completed annually. It may be taken at any time of the year and is valid until August 1, 2026.


SafeFood 101 is not required for handling prepackaged items (wrapped candy, bottled water, bags of chips, etc.).  Anyone with current ServSafe certification is automatically approved to serve food for an event on campus for the current academic year without completing SafeFood 101 training.


Big 12 business officers and campus partners meet



Director Susie Johnson and insurance and claims manager Cally Jennett recently represented risk management at the 2025 Big 12 Business Officers and Campus Partners Meeting. The annual event provides opportunities for networking and to discuss current topics and common challenges across peer institutions. Iowa State last hosted the annual meeting in 2013.

Iowa State attendees at the Big 12 Business Officers and Campus Partners Meeting

Susie Johnson, Cy, and Cally Jennett

Reminder - email address change January 1, 2026


As announced in August, the current email address for general risk management inquiries, orm@iastate.edu, will be deactivated on January 1, 2026. Please begin to send emails to riskmanagement@iastate.edu.

Trivia time

International risk manager Melanie Luick-Martins was in Mozambique in 2023 to witness and serve as emergency response lead for Cyclone Freddy, a category 5 cyclone and the longest-lasting cyclone ever recorded.

How long did Cyclone Freddy last?

Answer the question correctly for a chance to win a $15 Tango Rewards Electronic gift card.


August trivia question: How many university-owned ATV/UTVs are currently insured under the MVLP?


The correct answer: 14. Visit our Insurance page to learn more about the Iowa Regents Motor Vehicle Self-Insurance Program (MVLP) and available coverage.

Our mission: to provide expertise, resources, and solutions

to positively impact the university’s financial, physical, and reputational well-being.

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