December 4, 2020

Dear Rosa Coplon Living Center Residents, Family Members and Responsible Parties,

We hope that this letter finds you well and that you all had a nice Thanksgiving.
Visitation Update
Cases of COVID-19 are widespread in Erie County and Western New York, and much of Erie County has been designated as an orange zone. We currently have three residents that have tested positive for COVID-19, and six employees that have tested positive within Rosa Coplon Living Center.

Please review the important information below as we work together to protect and care for residents:

  • Per Department of Health (DOH) recommendations, please do not take residents out of Rosa Coplon except for medically necessary appointments. Staying onsite is the best way to protect residents from contracting COVID-19.

  • Care for residents with COVID-19 is provided within one unit to prevent the potential spread. We continue to work closely with the DOH to follow the latest recommendations and requirements.

  • To ensure safety for everyone, all staff wear personal protective equipment required by the DOH, including N95 masks, eye protection throughout all units and resident areas (face shields or goggles), gowns, and gloves. Staff training on best practices has been ongoing as we strive to provide the best possible care. In addition, we continue to follow DOH guidelines to test staff for COVID-19.

  • Our facility uses a comprehensive, science-based disinfection program. We are extremely lucky to have a pulsed UV disinfection system proven to eliminate pathogens such as coronavirus from surfaces in seconds. This technology is also used in many hospitals. In addition, we continue to use our Storm 2 Pro Dual Pressure sprayer to help with sanitizing here on campus. The pressure sprayer can penetrate difficult areas beyond just surface cleaning. Our 7-step cleaning process follows CDC infection control guidance using hospital-grade disinfectants.

Restricted in-person visitation is tentatively scheduled to resume Wednesday, December 16, pending we have no new cases of COVID-19 for 14 consecutive days, and pending there are no changes in DOH regulations regarding visitation. Please visit the family web page for daily updates:

Username: family
Password: weinberg321

Would you like to schedule a window visit or Skype call? Contact Julie Smith at [email protected].

Safety Guidance on Gatherings & Outings
As a reminder, the following DOH guidance continues to be in place regarding outings that are not medically necessary. This guidance discourages residents from leaving Rosa Coplon Living Center for gatherings and aims to keep residents and staff safe and healthy as COVID-19 cases continue to increase throughout Erie County.
Per the DOH, residents who leave the facility are encouraged to:

  • Limit close contact with others (maintain a physical distance of six feet or more), avoid large gatherings, keep gatherings small, and use technology to engage with others remotely
  • Wear face masks or cloth face coverings
  • Perform frequent hand hygiene
  • Avoid sharing of communal food or drinks 

In addition, the DOH requires that residents who go out or leave the facility:

  • Quarantine or minimize contact with others prior to their return to the facility.
  • Quarantine upon returning to the facility for 14 days.
  • Test negative for COVID-19 within 24 hours prior to their return to the facility.
  • Be tested at least three times during the 14-day quarantine period at the facility, including on the first day (upon return) and the last day that a resident must be quarantined.

Before exiting the building, residents and their family member or responsible party must also comply with the DOH requirement to attest in writing that you:

  1. Are aware of the risks involved with leaving/taking the resident out;
  2. Will follow masking, social distancing, and hand hygiene practices to comply with CDC and DOH directives;
  3. Will notify the facility if the resident becomes ill within one week of leaving the facility;
  4. Will notify the facility if anyone with whom the resident socialized tests positive for COVID-19 or influenza or exhibits symptoms of COVID-19 and influenza within 14 days of the resident’s return to the facility;
  5. Will communicate to the facility a return date for the resident in accordance with the facility’s policy; and
  6. Will quarantine or minimize contact (or assist the resident to do so) to the extent safely possible prior to return to the facility.

If you have any questions, please don't hesitate to contact me.
Matt McDougall
Administrator, Rosa Coplon Living Center

716-639-3311 ext. 2218
Weinberg Campus |