September 4, 2020

Dear Rosa Coplon Living Center Residents, Family Members and Responsible Parties,

It is with a very heavy heart that I share that we received notification of one positive COVID-19 test result in a contract employee. The employee had limited to no direct contact with our residents.
What Does This Mean For Visitation?
This means that we will not be able to open for visitation on September 8th as planned due to Department of Health (DOH) regulations. The DOH does not allow visitors onsite if any new cases of COVID-19 develop in staff or residents within a 28-day period, and this includes contract employees. It saddens me to tell you that we must temporarily suspend visitation. I know this is disappointing news and we will do everything we can to keep you connected with your family member or loved one until we are able to offer in-person visits again.
If you have an in-person visit scheduled, our staff will contact you if they haven't already. If you would like to schedule a Skype video call, please reach out to your social worker and we would be happy to arrange one for you. In-person visitation may tentatively re-open on October 5th, pending we do not have additional new cases between now and then.
Infection Prevention Measures
We continue to take precautions daily to protect residents from the spread of infection.

  • We continue to take resident temperatures and monitor for signs and symptoms of the virus.
  • We continue to test staff weekly for COVID-19, in addition to providing daily screenings and wearing face masks at all times.
We continue to practice the following:
  • Frequent hand washing practices.
  • Socially distancing by remaining 6 feet apart from others whenever possible.
  • Using Sodexo’s seven-step cleaning program with hospital-grade disinfectants approved by the Centers for Disease Control and Prevention.
  • Using a cutting-edge Solaris UV Disinfection machine to prevent the spread of illnesses. This technology helps to eliminate coronavirus and other germs from surfaces in seconds with proven pulsed UV light.
We genuinely appreciate your understanding and endless patience. If you have questions, please don't hesitate to contact me.
Matt McDougall
Administrator, Rosa Coplon Living Center

716-639-3311 ext. 2218
Weinberg Campus |