March 20, 2020
Rural Matters
introA message from Jack Salo, Executive Director
Rural Health Network, like most organizations and businesses, has been working diligently over the past two weeks to transition from working at fixed locations to working remotely. As of Friday, March 20th, the majority of our staff are working remotely with the remainder to transition no later than next week. Our staff leaders and vendors have done an extraordinary job in supporting our workforce to make this transition.
On the program side, we are considering how our services and capacity can best meet the extraordinary needs that are emerging. We will continue to provide essential core services including Community Health Worker, transportation and information services. We also anticipate revision of some services and will be considering new or expanded services to meet priority needs during this time. A primary strategy will be to continue actively communicating with partner organizations to identify ways and initiate action that can support local efforts throughout the region.
Stay in touch and stay safe. If you learn of emerging needs, especially of the most vulnerable rural residents throughout our region and you think we could be of assistance, please contact me at 607 692 7669 or

I encourage you to continue reading to see how our programs have adapted so far. We will  publish updates to any additional impacts on our service delivery via our website at and our Facebook page .

The Getthere Call Center has gone remote but will remain operational and at full capacity. We are committed to providing you with the best possible service during these difficult times. Please follow the Getthere website for the latest in transportation updates in our 5-county region.

Our Getthere Call Center remains in operation from 7 AM - 7 PM Monday-Friday. Anyone in Broome, Chenango, Delaware, Otsego, or Tioga County can contact us for information and assistance related to transportation needs. 

Call 1-855-373-4040 or visit
introCommunity Health Services Update
Community Health Workers remain available to assist you or your family members with support and information about health and updated community resources. Contact our team:

Broome County: 
Nicole Rogers, 607-798-8058 or Rose Peguero, 607-692-7669, ext. 230
Tioga County: 
Susan Boldman, 607-692-7669, ext. 210
Delaware County:
 Terri Tweedie, 607-865-2719 or Deb Rogers, 607-865-2726

In recent days, the Food and Health Network team has transitioned to working remotely and are adapting our work to best meet the emerging needs of the community and region in this rapidly changing environment. We are partnering with emergency food providers to assemble food boxes, direct referrals for home delivery, and are actively working to coordinate volunteers and share information on available resources. With schools closed, our farm to school procurement, taste tests, and other direct service is shifting to best support our schools, partners, families, and seniors. We are continuing to plan for the 2020 FVRx program while assisting our healthcare partners with meeting immediate food needs and considering how to best connect local farms and food businesses with consumers. Please connect with the FaHN team by email.

Erin Summerlee, Food & Health Network Director
Tom Lewis, Community Food Coordinator
Jess Barbini, Farm to School Coordinator

Northern Broome CARES, a program of the Rural Health Network of SCNY is located in Whitney Point, NY. Our goal is to serve individuals 60+ living in the towns of Lisle and Triangle (which includes the Village of Whitney Point). We offer programs and services to help seniors maintain their health and independence.

We have temporarily suspended some of our services due to the Coronavirus and the Senior Center closing. However, the Northern Broome CARES staff are working and able to take calls. Our Friday taxi service in the Whitney Point service area is still available! Please call 352-4681 by Wednesday at noon if you want to schedule a trip on Friday. The taxi can take you to Gregg's, the Dollar Store, NBT, or Walgreens. The taxi is in the Whitney Point area on Fridays from noon-5:00 PM.

Staff are available Mon-Fri. 7:30 AM- 4:00 PM. Our Nurse Navigator is available on Mondays and Tuesdays to answer questions and assist with healthcare needs. We are available to take calls, assist with questions or in securing services. We can also arrange to pick up needed items or prescriptions, and deliver to you. Please feel free to call 607-352-4681! You can also reach us by email:

Sandy Atwood, Program Coordinator
Mindy Alexander - Community Health Worker
Community Health Education
All in-person Community Health Education workshops have been postponed and will be rescheduled to a later date. Contact  Mary Maruscak with questions.
Rural Health Service Corps 
Rural Health Service Corps staff have worked to ensure that all AmeriCorps and VISTA members serving with Rural Health Network and at partner host sites have the resources and support needed to continue service activities. Some service assignments have been revised following guidance from our state and national program officers. 

Recruitment for future members continues although all in-person career fair activities have been cancelled or rescheduled. 

View open positions at our website. For questions, contact us by email: 
Julie Pitts, Director
Haley Desilet, Assistant Director

AmeriCorps logo
Resources to Support You 
Responses to the current COVID-19 pandemic are changing rapidly. This first link has some great advice on managing information overload while the remaining links are some of the better sources of support we've seen this week.

To avoid information overload, stick to the facts, consult trusted sources, and limit checking sources to no more than three times a day.  

We also encourage everyone to follow the recommendations from the Centers for Disease Control (CDC) to slow the spread of coronavirus. .

Really great tips from the NY State Office of Mental Health on managing anxiety in an anxiety-provoking situation. 

For those now navigating how to work from home, these tips from the Montana Non-Profit Association are helpful. 

To support our work at Rural Health Network,  please visit our donation page.   

Please take a moment to learn more  about our work and the impact we're making in south central New York. 
Advancing the health and well-being of rural people and communities.