March 16, 2020
Public lobbies closed through April 3.
Late fees and shut-offs suspended through April 30.
SCV Water is committed to caring for the health and well-being of our customers, communities and employees, and to reducing the spread of the COVID-19 Coronavirus. While we are currently maintaining regular office hours, public lobbies are now closed to public access through April 3.

In addition, there will be no service shut-offs or late fees through April 30, to protect our residents who are struggling due to loss of income during this challenging public health crisis.

We encourage our customers to use online and telephone payment options to pay your water bill. There are also external drop-boxes available at each Customer Care location, available 24/7.

To pay by phone:
  • Newhall: 844-350-4354
  • Santa Clarita: 844-317-1856
  • Valencia: 844-350-4354

To speak to Customer Care:
  • Newhall: 661-294-0828
  • Santa Clarita: 661-259-2737
  • Valencia: 661-294-0828

For online payment options and to find your division:

The following locations are by appointment only :

SCV Water
27234 Bouquet Canyon Road
Santa Clarita, CA 91350

For guidance, please call the receptionist at 661-297-1600.

SCV Water - Engineering
26515 Summit Circle
Santa Clarita, CA 91350

For guidance, please call the receptionist at 661-259-2737.

The Conservatory Garden is also closed.

We recognize this is a challenging time for all. We will continue to monitor developments, adjust where necessary, and do our part to reduce the spread of the Coronavirus.

Visit   for the latest updates.

--SCV Water
27234 Bouquet Canyon Rd
Santa Clarita, CA 91350
(661) 297-1600