SFG COMPANY UPDATE
4th QUARTER, 2023
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INNOVATING, DESIGNING & MANUFACTURING SOLUTIONS THAT
MAKE PEOPLE'S LIVES BETTER & SAFER
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CONFIDENTIAL INFORMATION: THESE COMPANY UPDATES INCLUDE CONFIDENTIAL INFORMATION INTENDED FOR EMPLOYEES ONLY AND SHOULD NOT BE SHARED OR FORWARDED TO EXTERNAL CONTACTS. | |
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Happy New Year SFG!
I hope that everyone had a wonderful holiday season and enjoyed some precious time with family and friends. I would like to extend a very warm and happy new year to our entire SFG family!
The start of a new year is always an exciting time. "A New Year is like a blank book and the pen is in your hands to write the story". That means you can shake off the past and begin anew with a clean slate - a fresh mindset, a new attitude and a recharged spirit to tackle the new years' objectives.
We have some exciting company initiatives afoot with more investments in our people, our facility and our efforts to grow our businesses to continue to be the best-in-class manufacturers in the industry.
As with any successful company, we have set some large and ambitious goals to hit, but that's what sets us apart and makes us the leaders in the market. I know that I can count on this team to push the envelope and deliver our goals! We're poised to have another great year and I look forward to writing our company story for this year with each and every member of this team.
Join me in celebrating the new year as we look forward to another exciting year for Quikserv and USBP-
Let's AIM-FOR-MORE in 2024!
Hector Vallejo
Chief Revenue Officer
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TEAM MEMBERS SPOTLIGHT-
PEOPLE MAKE THE DIFFERENCE
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These team members exemplify the essence of all of our core company values and on a daily basis, demonstrate being customer focused, great team players, respectful of others, results driven and always have a kaizen mindset. When they say, "People make the difference", these are the kind of people that we are referring to because it takes a whole team of amazing people to achieve the kind of things that we have accomplished. | |
MANAGER / SUPERVISOR OF THE QUARTER |
Quote:
“Well done is better than well said”
Why do you love working at Quikserv?
I love the family-oriented atmosphere and the ability to make good positive change every day.
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OFFICE EMPLOYEE OF THE QUARTER |
Quote:
“Maybe you’ve been assigned this mountain to show others it can be moved.”
Why do you love working at Quikserv?
I love working with my Quikserv team. I enjoy the appreciation I get and being able to work for a solid company that do their best to show our core values as a family.
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- SPECIAL MENTION -
SERVICE TEAM SCORES A HAT TRICK
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The "Window Whisperer' &
his amazing administration!
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We would like to give a very special mention to our service team who scored a "hat trick" in 2023 with all three team members winning Manager / Employee of the Quarter!
Everyday this team exemplifies the company values that we live by and demonstrate to our customers what it means to provide customer service, the "Quikserv Way".
What they do is not easy, but they handle it in stride and certainly make it look like a piece of cake- that's just how good they are!
Please take a moment to extend your appreciation to this very hard working and valued Quikserv team!
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TONY DIPONIO JOINS SFG AS
BUSINESS DEVELOPMENT MANAGER
It is with great excitement that we announce the addition of Tony DiPonio as our new Business Development Manager.
Tony brings 18+ years experience in the security and ballistic industry with an extensive knowledge of the market space, our products and the our key customers. He is based in Las Vegas, NV and will spearhead the growth of our business in the West Coast of the United States.
Tony will report to Wade Arnold and together will oversee our national sales team and pipeline of project opportunities to expand the sales growth for both Quikserv and U.S. Bullet Proofing solutions.
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If you encounter any of these new team members, please be sure to extend a warm SFG welcome to the team. | |
At Quikserv, we celebrated Christmas in style with BBQ, raffle prizes, a little Quikserv Jeopardy and a some karaoke! The pictures speak for themselves but we had a blast!
A special thank you to April for putting this special event together and Hollis for the photos.
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SFG is proud to support Wreaths Across America. In addition to financial support, we joined thousands of other volunteers on a beautiful day at the Houston National Cemetery and honored our heroes by laying over 48,000 wreaths on the graves of our former service men and women. | |
SALES AND MARKETING UPDATE | |
QUIKSERV WEBSITE UPDATES: | |
SEARCH ENGINE OPTIMIZATION RESULTS:
- RECORD WEBSITE TRAFFIC:
- We're ranking #1 position in over 100 keywords!
- 17% Increase in new customers in website traffic in Q2 2023 vs Q2 2022
LATEST BLOGS:
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QUIKSERV NEW & GROWING QSR CUSTOMER ACCOUNTS: | |
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CHIPOTLE BECOMES
OUR #1 CUSTOMER
Ending the year in 2023, Chipotle has taken the spot of our #1 customer.
Not only does Chipotle order one of our largest and most advanced windows, but they also order in large volumes to support their huge store growth these last few years.
It's no wonder they have taken their seat at the top of the pack as our largest customer in 2023!
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GOLDEN ARCHES
McDonald's has huge growth plans for expansion. They plan to open their 50,000th store by 2027; that means they will open over 10,000 stores in just 3 years and give them 25% store growth! They are also launching their new sub brand CosMc's which will focus on a new line of food and specialty drinks! The golden arches have big growth plans and the drive-thru is a key part of their success.
We are also now supplying air curtains for McDonald's in Canada, which caused a huge influx of orders in Q4 of 2023. If they keep ordering at this pace they will be our #1 customer for air curtains.
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JACK IN THE BOX
NEW WALK-UP WINDOW
DESIGN CONCEPT
The picture featured on the left displays one of Jack in the Box's new walk-up window concepts which includes a small, custom sized service window specifically designed for late night pick up orders and delivery services.
We're seeing more chains (i.e.Wendy's & Taco Bell) adopt these types of windows in their restaurant design, whether it be on the exterior of the building, the vestibule entrance or even sometimes right in the dining area.
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QUIKSERV RECENT PROJECTS WON: | |
PROJECT NAME | PROJECT LOCATION | GREELY STAMPEDE | CO | TEXAS CITYFIRE STATION | TX | DEL CAMPO HIGH SCHOOL | CA | HUMBLE ISD NORTH BELTH ELEMENTARY | TX | ARKANSAS COURTROOM | MN | | |
PROTECTING
PEOPLE & PROPERTY ®
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USBP has shown some tremendous success and growth in the domestic market recently. In Q4 of 2023 alone, project bookings were up 50% over the previous year-that's big growth!
We have been expanding our team on all fronts to help support this growth. That includes the previously mentioned Business Development Manager,Tony DiPonio, our 3 new estimators, Curtis Fuller, Gino Caprille and Gabriel Davis, and our new project manager, Thomas Eustace. Welcome aboard!
Signs are positive but we're just begining to pick up speed- we have much more exciting growth ahead in 2024.
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U.S. EMBASSY IN SAN SALVADOR, EL SALVADOR | |
On the frontline for new projects for U.S. Embassies, we won a project to supply for a retrofit of the U.S. Embassy in San Salvador, El Savador. | |
GlassBuild 2023 - October 31 - November 2, 2023
GlassBuild, the largest national conference and trade show for glaziers, took place from Oct 31 - Nov. 2nd. As it took place over Halloween, our team decided to take part in the festivities and dress up in fashion as Texas Rangers! The show had it's largest attendance in years and we felt it in the booth with a steady flow of our current and potential customers.
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Glazier Nation Awards Quikserv Trophy for
2022 'Business of the Year'
At GlassBuild, Quikserv was also honored with a majestic trophy for winning Glazier Nation's 2022 'Business of the Year.'
Glazier Nation awarded us this special designation for our culture, our close niche with the glazing community and our business acumen.
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IACP - October 14-17th, 2023
Our team attended the International Association of Chiefs of Police in San Siego, CA. Through our business partners and industry network we were able to setup a series of group and individual meetings with Police Chiefs to discuss how the solutions we provide can fortify buildings in police precints,schools and all sorts of facilities. We made alot of great connections and are showing the results already from these partnerships!
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Arc|US - November 6-8, 2023
Arc|US is not your standard event; it brings together the principals and senior managers from the top 100 national architectural firms in a 1-on-1 meeting with leading manufacturers, like ours. We met with over a dozen firms to educate them on how our solutions can assist with the many projects in their portfolios.
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SEARCH ENGINE OPTIMIZATION RESULTS:
- RECORD WEBSITE TRAFFIC:
- We're ranking #1 on numerous keywords for bulletproof windows & doors for schools
- 66% Increase in customers in website traffic in Q4 2023 vs Q4 2022
- 81% Increase in new customers in website traffic in Q4 2023 vs Q4 2022
LATEST BLOGS:
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USBP RECENT PROJECTS WON: | |
PROJECT NAME | PROJECT LOCATION | SAN SALVADOR EMBASSY
RETROFIT PROJECT | EL SALVADOR | FEDERAL RESERVE BOARD -
GUARD BOOTH | WASHINGTON, DC | BREAUX BRIDGE READINESS CENTER | LA | BANGOR CITY HALL | ME | DANBURY CAREER CENTER | CT | WMATANORTHERN BUS GARAGE | WASHINGTON DC | MCLAUGHLIN GYM | FL | | |
SPECIALTY FENESTRATION GROUP
INSPIRATION CORNER
WITH JASON EPPS
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Greetings Friends!
I hope and pray that your 2024 has started off well! What a fantastic Christmas & Holiday season it was. Time with family and friends should be cherished and I am hopefully you were able to make some great memories!
But now…reality hits us. It is 2024 and we are off to the races again. Business deadlines, family pulling us in multiple directions, personal struggles, and goals to accomplish….ugh…so much to think about. So much to “worry” about! It simply builds anxiety of the what ifs. If we are not careful, we can easily slide down the path of constant worry and start living a life full of angst, despair, and anxiety!
The solution? It is easy and it is found in the Bible. Paul tells us in Philippians 4:6 – “Do not be anxious about anything, but in every situation, by prayer and petition, with thanksgiving, present your requests to God”. Friends, I am not saying your “worry” and “anxiety” is not real; however, many things in life we simply cannot control or fix. We must give them up to the Lord in faith – and then let go. We must breathe deep and know we are going to be ok. When we do so, Paul continues in Philippians 4:7 – “And the peace of God, which transcends all understanding, will guard your hearts and your minds in Christ Jesus”. We should always remember – worry about nothing, pray about everything!
Here is to 2024 being a success for you personally and for SFG! Stay strong, don’t worry, and bring it to the Lord of Lords and King of Kings – Jesus Christ.
Peace be upon you,
Jason Epps
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USBP - U.S. EMBASSY - KASAKHSTAN | |
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QUIKSERV - McDONALD'S DRIVE-THRU WINDOW AT GRAND OPENING | |
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On the left is a picture of one of our Quikserv windows at the Grand Opening of a new McDonald's store that we were cordially invited to attend!
McDonald's uses three of our windows in each of thier stores, each built with an integrated 40" fixed window transom above the side slider.
As you can see in the picture, it looks amazing and that tall transom with the matching glass makes the drive-thru window fit well into the overall design of the building!
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