Our community is grieving the tragedy that took place at Allen Premium Outlets on Saturday, May 6. The City of Allen, working with community partners, has put together a list of resources and support services for those in our community who need help during this difficult time.

Support resources available for impacted community members


Allen Police Department is sharing resources available to impacted community members following the tragic events at Allen Premium Outlets:


FBI Victim Services Family Assistance Center

Thursday, May 11 from 10 a.m. to 6 p.m.

Friday, May 12 from 10 a.m. to 6 p.m.

Address: Allen Senior Recreation Center (451 St. Mary Drive Allen, TX 75002)


Starting Friday, May 12, a help hotline and email will be available for any individuals impacted by this tragedy, including those who were visiting from out of state or internationally.


Help Hotline: 214-509-4444

  • 7 a.m. - 7 p.m.
  • 7 days a week beginning Friday, May 12


Email: [email protected]


Lifepath Systems

Provides psychiatric evaluation, diagnosis & medication management. Accepts private insurances, self-pay, CHIP, Medicaid, Medicare, payment plans and fees on a sliding scale; no cost services. Counseling/Case Management available.

Phone: 972.422.5939

Address: 1515 Heritage Drive, McKinney, TX


Grace to Heal Counseling

ASSYST by EMDRIA for all ages

Phone: 469.854.9678


Uplift Counseling Services

Individual Counseling services

Email: [email protected]


Grief and Loss Center

Monthly virtual groups for adults; Monthly groups for children ages 4-18; Individual counseling as needed

Phone: 214.452.3105

Address: 316 Abrams Road, Dallas, TX


Harold G Murphy Center

Counseling services include individual, family, group, parenting. The Family Assistance Center’s services are available to those directly impacted by the events at the Allen Premium Outlet Mall on May 6.

Phone: 469.302.6318

Address: 510 Heard St., McKinney, TX


For other victim resources or support, you may contact:


Summer Land, LPC-S

Crisis Intervention Program Manager

Phone: 214.509.4347


Arica Nelson

Crime Victim Advocate

Phone: 214.509.4254

Red Cross Blood Drive at CUTX Headquarters


The American Red Cross and Credit Union of Texas (CUTX) are hosting an urgent blood drive on Friday, May 12 on the 5th floor of the CUTX Corporate Headquarters.


All are encouraged to sign-up to donate and participate in this event aimed to address the critical need for blood from the recent tragedy at the Allen Premium Outlets.


Breakfast or lunch will be provided to all who donate blood.


Schedule an appointment.

Assistance funds available to support families of victims


Allen, TX Shooting Victims' Fund on GoFundMe - Established by VictimsFirst


Support for Allen Fund - Established by Communities Foundation of Texas (CFT)

  • Directed to local nonprofit agencies that provide support to those affected
  • Communities Foundation of Texas (CFT) has established the Support for Allen Fund to collect funds that provide support for those who have been impacted by this senseless tragedy. Gifts to CFT’s Support for Allen Fund will be directed to local nonprofit agencies that are providing much needed resources and services in response to this tragedy. This includes agencies providing mental health, grief, and trauma support for the victims and their families, as well as first responders who may also have been impacted by this event. Note: this fund will not provide direct payments to individuals.