Support resources available for impacted community members
Allen Police Department is sharing resources available to impacted community members following the tragic events at Allen Premium Outlets:
FBI Victim Services Family Assistance Center
Thursday, May 11 from 10 a.m. to 6 p.m.
Friday, May 12 from 10 a.m. to 6 p.m.
Address: Allen Senior Recreation Center (451 St. Mary Drive Allen, TX 75002)
Starting Friday, May 12, a help hotline and email will be available for any individuals impacted by this tragedy, including those who were visiting from out of state or internationally.
Help Hotline: 214-509-4444
- 7 a.m. - 7 p.m.
- 7 days a week beginning Friday, May 12
Provides psychiatric evaluation, diagnosis & medication management. Accepts private insurances, self-pay, CHIP, Medicaid, Medicare, payment plans and fees on a sliding scale; no cost services. Counseling/Case Management available.
Address: 1515 Heritage Drive, McKinney, TX
Grace to Heal Counseling
ASSYST by EMDRIA for all ages
Uplift Counseling Services
Individual Counseling services
Grief and Loss Center
Monthly virtual groups for adults; Monthly groups for children ages 4-18; Individual counseling as needed
Address: 316 Abrams Road, Dallas, TX
Harold G Murphy Center
Counseling services include individual, family, group, parenting. The Family Assistance Center’s services are available to those directly impacted by the events at the Allen Premium Outlet Mall on May 6.
Address: 510 Heard St., McKinney, TX
For other victim resources or support, you may contact:
Summer Land, LPC-S
Crisis Intervention Program Manager
Crime Victim Advocate