Some City of Allen facilities will be closed or offer limited hours while staff attend a citywide training on Monday, Feb. 20.

Allen City Hall
Allen City Hall will be closed on Monday, Feb. 20. View online services to pay a utility bill, apply for a permit or access other frequently used services.

Allen Municipal Court
Allen Municipal Court will be closed on Monday, Feb. 20. View online court services.

Allen Public Library
Allen Public Library will be closed on Monday, Feb. 20. No materials will be due during this time. The library will reopen at 10 a.m. on Tuesday, Feb. 21.

Parks & Recreation facilities
Allen Community Ice Rink and The Courses at Watters Creek will be open normal hours. Don Rodenbaugh Aquatics CenterJoe Farmer Recreation Center and The Edge will open to the public at 5 p.m. Allen Senior Recreation Center will be open at 5 p.m. for registered event participants only. The Parks and Recreation Administrative Building will be closed.

Allen Animal Shelter
Allen Animal Shelter will be closed to the public on Monday, Feb. 20. For animal control concerns, please contact 214.509.4378 or use the MyAllen app to report common issues.

You might notice a slight change to the taste or smell of your tap water due to a temporary change in disinfectant by Allen’s water supplier, North Texas Municipal Water District (NTMWD). Though your water might taste or smell different, it’s safe for drinking and bathing.

What is annual maintenance and why do we need it?
Water suppliers must keep drinking water free of disease-causing microorganisms. This requires ongoing maintenance of the pipes, tanks and towers that carry and store our water. Allen’s water supplier, North Texas Municipal Water District (NTMWD), uses a mixture of chlorine and ammonia to keep the distribution system clean. For four weeks each year, NTMWD removes the ammonia and uses chlorine only. This temporary change in disinfectant takes advantage of chlorine’s effectiveness at eliminating microorganisms to give our water system a deep cleaning.

Is it safe? How do we know?
The Environmental Protection Agency (EPA) creates federal water quality guidelines based on thorough, peer-reviewed research. Every treatment process used by NTMWD meets EPA safety criteria. Thousands of tests to assure water quality are performed annually by NTMWD, the City of Allen and the Texas Commission on Environmental Quality (TCEQ). These tests verify that Allen’s water meets all federal and state requirements for health and safety. The City of Allen is rated as a “Superior Water System,” the highest level possible.

Why does the water taste or smell different?
During most of the year, NTMWD uses a combination of chlorine and ammonia to guard against bacteria in our water system. When ammonia is temporarily removed from the mixture, a chlorine taste and odor can become more prominent. Outdoor temperatures and overall water use also influence the reaction of chlorine to other materials in the water supply. This may cause smells and odors to fluctuate year to year. NTMWD does not increase the amount of chlorine in the water during its four-week change in disinfectant.

Can I do anything to reduce the taste or odor?
Not everyone notices a change in the water during this period. However, those who notice the changes can reduce chlorine tastes and odors by running tap water a few minutes before using, refrigerating water in an open pitcher for several hours or installing filters on faucets. While not necessary to meet safety standards, whole-home filtration systems can also help reduce tastes and odors.

More resources

In this new Allen Fire Department video series "Firefighter FAQ," we answer burning questions from kids. This episode: "Do firefighters still slide down poles?"

Do you want to join the fun? Submit your kiddo's questions.

For details, email Jill Hernandez.

An independent study by Insight Research has concluded that the Allen Economic Development Corporation’s (EDC) work has resulted in the creation of over 18,000 Allen jobs and $46 billion being added to the local and regional economy since its creation in 1992.

Insight Research conducts this analysis each year to measure Allen EDC’s impact on Allen’s growth and economy.

"Twenty-nine years ago, voters tasked the Allen EDC with bringing high quality jobs and increasing the commercial tax base in order to lower the tax burden on Allen citizens,” said Daniel Bowman, Allen EDC CEO and Executive Director. “We are proud to be accomplishing that objective by supporting projects that enhance the economy and investing in amenities that many of our residents enjoy.”

Each year, Allen EDC also recognizes Allen-based companies who have made significant economic contributions to the Allen community. The 2022 winning companies have heavily invested in Allen and will bring approximately 600 new jobs to our city.

The 2022 winners:

Pushpay
Pushpay is a payments and engagements solutions provider for faith-based and non-profit sectors. They announced that they will relocate to an office in Allen that will include the corporate headquarters of their subsidiary RESI Media and they plan to create up to 200 jobs in Allen.

Sol-Ark 
Sol-Ark is a global leader in the design and manufacturing of solar and energy storage technology solutions. They announced that they will relocate their headquarters to Allen and occupy over 300,000 square feet of office and manufacturing space. They plan to create up to 400 jobs in Allen.
February 25
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