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NJNG Spanish Bilingual Call Center Representative Position

Spherion Staffing is recruiting multiple Spanish Bilingual Call Center Representatives for a high-volume, fast-paced inbound Customer Service Department.

  • Provide excellent customer service in a fast-paced call center environment
  • Deliver a superior experience to valued customers
  • Coordinate with field representatives to ensure needs of customers are being met if not exceeded
  • Operate in a team environment with customer satisfaction as the ultimate goal
  • Able to thrive in a fast-paced, high volume call center environment, focusing on customer satisfaction as the ultimate goal
  • Adept at handling multiple tasks simultaneously while maintaining composure and professionalism
  • Must possess excellent communication, organizational, and computer skills
  • Candidates must be proactive with a high-level of initiative and be creative problem solvers
  • Able to sit for extended periods of time taking calls on a head set, communicating with customers, and entering information into the computer system
  • Candidates must be adaptable; comfortable with learning and mastering new technologies
  • Candidates must be comfortable with cross-selling and up-selling products to customers
  • Candidates must be completely fluent in both English and Spanish
  • Candidates must be able to work rotating shifts in a 24 hour operation
  • The first 4 months (approximately) of training occur during the hours of 8:00 AM and 4:30 PM Monday through Friday

The pay for this position is $27- $29 per hour. New Jersey Natural Gas is located in Wall, NJ
Are you interested?
Contact:   Maureen Marotta

Contract Analyst
Roseland, NJ | Roseland, NJ | Portland, ME | Dresher, PA
The Contract Analyst is responsible for preparing contract documents and state filing activity. Other responsibilities include:
* Researching technical issues related to product development and state law to ensure document compliance
* May obtain regulatory approval and implement new products or product changes
* Acts as a consultant to various departments internal and external and responds to legal and regulatory issues
* Serve as a Subject Matter Expert for product development projects and questions
* Respond to inquiries and provide training to other associates

Project Management Specialist - Roseland, NJ
The Project Management Specialist will focus on managing issues that arise during the pre or post sale life cycle which are not able to be resolved using standard guidelines, require consultation with the Law Department (other than claim consultations), or require the execution of a client-related agreement. This role will provide a central resource and routine method to resolve client matters to prevent internal confusion, and improve resolution cycle time by involving the right decision makers and implementing advice timely.

Contract Analyst - Roseland, NJ | Roseland, NJ | Portland, ME | Dresher, PA
Primary responsibilities include:
* Responsible for preparing contract documents and state filing activity
* Researches technical issues related to product development and state law to ensure document compliance
* Acts as a consultant to various departments internal and external and responds to legal and regulatory issues
* Responds to inquiries and provide training to other associates
* Obtain regulatory approval and implement new products or product changes
* Prepares and submits documents to the state insurance departments for approval
* Drafts forms that include the crafting of language for non-standard provisions
* Other responsibilities may include User Acceptance Testing, coordinate changes with systems area, and identify and oversight of training needs
* May act as the point person for identifying and addressing document text concerns and may draft or check complex contracts or amendments and provide language (based on insurance regulations) and advise of any contractual problems that may arise.

Staff Salesforce Developer - Sunnyvale, CA
Provides comprehensive consultation to business unit and Data Processing management and staffs on all phases of the project development cycle. Works closely with client management to identify and specify the complex business requirements and processes for diverse development platforms, computing environments e.g., host based, distributed systems, client server, software, hardware, technologies and tools, etc. Researches and evaluates alternative solutions and recommends the most efficient and cost effective solution for the systems design. Performs analysis and system design. May code new or modified programs, reuse existing code through the use of program development software alternatives and/or integrates purchased solutions. Documents, tests, implements and provides ongoing support for the applications. Provides technical consulting and leadership in identifying and implementing new uses of information technologies which assist the functional business units in meeting their strategic objectives. Acts as technical resource to development staffs in all phases of the development and implementation process. Performs other related duties as assigned or requested. May contribute towards application availability, health checks, and business continuation with a sense of urgency. May also assist with incident and problem resolution. Works independently, with guidance in only the most complex situations. May lead teams or projects.

Lead Mobile Engineer - Newark, NJ | Sunnyvale, CA
Prudential is looking for Lead Engineer - Mobile who has a passion for mobile development. You'll be a critical member of a small engineering team working on our new mobile apps. This will be both a hands-on and technical leader for mentoring a small team. You must be able to develop sophisticated, innovative, and user-friendly mobile applications. This isn't an average position where you might be restricted to one small piece of the technology, but one where you'll have influence over the whole mobile program, from design to production. As a lead developer, you care about quality of code, application architecture, how to work with several content types, love to learn new technologies, and are ready to adapt to changing design frameworks and design principles. Needless to say, you will have knowledge on how back-end systems work. Details are critical as you iterate on complex interactions and have pride in your work output. We are looking for someone who loves a good challenge and can work collaboratively.  

Accounting Manager, PGIM Agricultural Investments - Fresno, CA
PGIM Agricultural Investments (PAI) is a business within PGIM Real Estate Finance, which is a wholly owned subsidiary of Prudential Financial, Inc. With a 100-year history in the agricultural space, Prudential's agriculture business provides lending and management of real estate investments (equity) in the agricultural sector throughout the United States. PAI currently manages $4.3 billion of agricultural mortgages and nearly $1 billion of real estate in its equity business. Capital Agricultural Property Services, Inc. (CAPS) is part of PAI's Equity business, which provides property management services. CAPS is seeking a highly motivated and seasoned professional to join the Fresno, CA office as an Associate Accounting Manager. This position will report directly to PAI Equity's Director of Finance.

Senior Commercial Underwriter, Multifamily Loans - Arlington, VA
PGIM Real Estate Finance (PGIM REF) is one of the nation's largest full-service commercial real estate lenders. PGIM REF originates a wide variety of commercial mortgage investments for Prudential's General Account, investment management clients, and other third party capital sources (such as Fannie Mae, Freddie Mac, FHA, CMBS or other institutional investors). PGIM REF is seeking a highly motivated individual for placement as an Underwriter in the Conventional Agency Multifamily Housing Finance team located in the Arlington, Virginia office. The successful candidate will be responsible for underwriting all loan types independently and making complex underwriting decisions with limited to no supervision. The position requires a very organized and detail oriented candidate with excellent written and verbal communication skills. The position requires processing and analyzing information for loans pursuant to the guidelines required by Fannie Mae and Freddie Mac.

Web Marketing Project Manager- Newark, NJ
Prudential's Customer Office is seeking a skilled Web Marketing Project Manager with a solid understanding of website management, direct response, optimization, account/project management, testing and the agile Scrum framework. As Prudential pivots from its legacy focus on enterprise customers to direct to consumer marketing of products and services, we are seeking to overhaul the experience to be more welcoming and engaging for our target prospects and customers.

Senior Actuarial Associate - Newark, NJ
Prudential Financial is a life insurance & asset management industry leader that provides innovative solutions to a variety of markets. This position's primary focus is Asset Liability Management (ALM) with a secondary focus on Capital Management (CM) as part of the Frameworks team in the Projections Centers of Excellence (COE). In this role, the associate will drive projects that have a significant financial impact potentially across all insurance businesses while interacting with a variety of Financial Management partners.

Vice President & Actuary , Actuarial Forecast & Stress Testing
Newark, NJ | Shelton, CT | Dresher, PA | Hartford, CT
This position will work closely with the Valuation, Finance, Treasurer, and Enterprise Risk Management teams to produce and report base and stressed forecast results under GAAP, Stat and Tax accounting frameworks. This position reports to VP & Actuary, Projection Execution, as part of the company's centralized Projections Center of Excellence. The successful candidate should have experience in forecasting, valuation and/or stress testing.

Manager, Strategic Initiatives - Integrated Income Solutions - Shelton, CT | Newark, NJ
Prudential Annuities is seeking talented candidates for the position of Manager, Strategic Initiatives on the Integrated Income Solutions team. As a member of the team, you will work closely with the Annuities senior leadership team to develop and commercialize new strategic solutions.

Director, Distribution Strategic Initiatives - Fixed Product Solutions
Dresher, PA | Shelton, CT | Newark, NJ
The Individual Solutions Group is seeking a highly qualified individual to enable the development and delivery of Fixed Product Solutions, commencing with an IMO based indexed annuity initiative focused on building a new distribution opportunity that will support the long-term growth of our Annuities and Life businesses. Specifically, this role will be part of a highly collaborative team responsible for accelerating the entrance of an indexed annuity and the broader Fixed Product Solutions portfolio. The successful candidate should be intellectually curious, self-driven and effective operating in and leading teams. This individual should also be driven by outcomes and enjoys combining traditional approaches with new ones to drive change and achieve desired organizational outcomes. It is imperative that this individual have a strong understanding of and experience with large, complex technology implementations, including integration of technology solutions with external third parties.

Fixed Annuities Product Leader - Hartford, CT | Shelton, CT | Dresher, PA
For more than 135 years, Prudential Financial, Inc. has helped individual and institutional customers grow and protect their wealth. Prudential Annuities, a division of Prudential, provides innovative retirement solutions to help clients meet their retirement income challenges. We are currently seeking a visionary product professional to enhance our product team as the Director, Product Development. The Product Development Director will help to champion the success of Prudential's Fixed Annuity business line by partnering with the business line leader to develop a long-term strategy, business plan, and a go to market strategy for multiple fixed annuity focused products. This candidate will also be responsible for the completion and delivery of business cases to senior leadership, facilitating large cross-functional collaboration sessions to help outline new product design and launch strategies, and train applicable impacted parties.

Project Manager Marketing Management - Roseland, NJ | Dresher, PA | Newark, NJ | Hartford, CT
The Marketing Manager will be responsible for supporting strategy and overseeing execution of both pilot and full-scale deployment of new products, digital capabilities and solutions related to new strategic initiatives called LEAPs within Prudential's Workplace Solutions Group. Marketing plans will include both B2B and B2C components. This critical role will be a key player in advancing innovation and test and learn strategies within WSG marketing.

Lead Software Engineer - Newark, NJ
Prudential Fixed Income is looking for a Lead Full Stack Developer whose primary responsibility will be designing and developing new applications. The candidate will be part of a team that works with Business Analysts, Investment Professionals, Operations, Quality Assurance Testers and other System Professionals.

Technical Project Manager - Shelton, CT | Dresher, PA | Plymouth, MN | Roseland, NJ
Prudential is seeking Technical Project Manager/Scrum Masters to support infrastructure projects on behalf of our Life and Annuity business partners. This will include working with the project sponsor to facilitate the creation of all project artifacts and documentation necessary for the planning and execution the project. Key to this role are the skills, abilities, and techniques required to manage multiple projects of medium to large scale through a standard or modified SDLC process and/or all sprints/iterations and phases of a project. Also, the ability to organize and facilitate sprint planning and release planning sessions, daily stand-ups, sprint reviews and retrospectives, and other Agile/Scrum-related ceremonies.

Senior DevOps Engineer - Roseland, NJ
We are looking for a Senior Security DevOps Engineer with 3 to 8 years of software development experience to join the Information Security Office team at Prudential. The ideal candidate will collaborate closely and frequently with software engineers and security specialists across Prudential. The position is targeted to enable better security as part of the software development lifecycle through simple and automated tools that are easily integrated into a developer's workflow.

Senior Specialist - Database Programmer/Administrator - Roseland, NJ
Prudential GBTS Voice Engineering Department, has a full-time position available for a Senior Specialist supporting the Computer Telephony Integration (CTI) and Advanced Voice Technology team with focus on support of business analytics applications for enterprise call center customers. The business analytics applications provide call center leaders with tools that enable their organizations to optimize their workforce, improve business process and improve the customer experience. These tools are designed to enhance customer loyalty, mitigate risk and manage operational costs.
Sr Actuarial Associate - Pension Risk - Newark, NJ 
The Sr. Actuarial Associate will act as a point of contact for actuarial and general transaction activities in support of Prudential's Longevity Risk Transfer (LRT) efforts, which is the international component of Prudential's rapidly growing Pension Risk Transfer business. This indivie actively engaged in live non-U.S. Reinsurance transactions supporting the transaction lead. In particular, they will aid the business team's preparation for discussions with market intermediaries and counterparties on certain live transaction opportunities focusing on benefits, data, and liability modeling, and will also participate in transaction closing and on-boarding activities. The successful candidate will support the team's efforts to achieve aggressive business growth while maintaining an appropriately controlled operating environment.

Vice President & Actuary - Dresher, PA | Newark, NJ
Prudential is seeking a Vice President and Actuary to be the pricing team leader for the Company's Long-Term Care Insurance line of business. The successful candidate will demonstrate strong technical and leadership abilities and be able to collaborate successfully with other members of the actuarial staff as well as our business and corporate partners. The Pricing Team Leader is responsible for all pricing functions and management of staff responsible for those functions, including rate increase strategy, state rate increase filings, rate implementation and special pricing projects and initiatives.