September 2017 Newsletter
Submit your abstract by September 15 for the Healthcare Systems Process Improvement Conference 2018, sponsored by the Society for Health Systems!

Share your success story, share your knowledge, and energize the attendees with the latest in proven tools, analyses, and methodologies to improve healthcare operations. We are accepting abstract proposals for poster and oral presentations on the following topics:

- Expert Panel Discussion
- Human Factors
- Leadership and Change Management
- Operations Research
- Process Improvement
- Quality and Patient Safety
- Research
- Sustainability

Follow the link for more information and to submit here.
"Strong for Surgery" Shows Promise in Reducing Smoking Rates for Patients Facing Surgery
In 2012, the University of Washington led a presurgical health optimization program for elective surgeries. In 2016, the American College of Surgeons became national home of the Strong for Surgery program, and will promote it as a quality initiative aimed at identifying and evaluating evidence-based practices to optimize the health of patients before their operations. The program will focus on identifying best practice evidence in areas that influence surgical outcomes such as nutrition, glycemic control, medication management and smoking cessation. More information and to access toolkit can be found here
Healthcare Laundry: Search for Continual Improvement

Infection control leaders have many challenges to combat risks threating patient safety. One of these challenges is reducing risk of infections from linens.  Laundry services are challenged with providing processing techniques that eliminate contamination in a cost-effective manner.  Other financial management issues such as sustainability and competition from disposable companies influence operational efficiency and linen security. To understand more about role of linen security to infection control practices, click here.
Design and Lean Thinking To Support Design Innovation Features: 

Design Thinking for Doctors and Nurses: Hospitals are increasingly embracing "design thinking"-a human-centered approach toward innovation and design that's based on input from health care providers on the floors. Dr. Bon Ku at the Jefferson Health Design Lab introduced a program where medical students are paired with architecture students and  expected to use design thinking to develop digital mapping tools to understand how patients, doctors, nurses interact in the emergency department. To read more about innovate programs implementing design thinking, click here.

Northwell Health goes "Lean" with core lab facilities
When expanding its lab operations, Northwell Health in New York, looked to lean principles to help select spaces that would optimize workflows and allow maintain high quality processes that reduced risk of cross contamination . To read more about the lab facilities and feedback from key stakeholders, click here
Advisory Board to Sell Healthcare Business to UnitedHealth Group Inc's Optum Unit 
Advisory Board, which provides research and software tools as well as consulting services to healthcare and education firms, said it would sell its education business for $1.55 billion and its healthcare business for $1.3 billion. In addition, Optum will also acquire equity interest in the healthcare technology provider Evolvent Health Inc. To read more about the acquisition click here
Nobody Ever Gets Credit for Fixing Problems that Never Happened 
As healthcare system improvement leaders, we recognize the importance of structure to drive and sustain improvements.  A 2001 journal article from California Management Review, "Nobody Ever Gets Credit for Fixing Problems that Never Happened" serves as a great reference to remind us of physical and institution structures that determine performance in a system. Through analysis of large organizations and their quality improvement journeys, the authors offer insights on how organizations can maximize improvement innovations.  Click here for full article. 

Engineering Lean & Six Sigma Conference: Healthcare Track Highlight 

This September, you can attend the Engineering Lean & Six Sigma conference (ELSS) in Orlando, Fla., for the chance to explore best practices in healthcare process improvement.

At the 2016 HSPI Conference, Dr.James Rawson challenged SHS members to quantify the value they are providing to health systems across the country. Members across SHS submitted the value they are adding to healthcare. Michael Washington and his team were recognized for their scientific work on the Ebola Outbreak at the SHS 2017 Conference.  His team's used publicly available data to analyze the Ebola outbreak in West Africa. Full study can be found  here

At ELSS, you will be among some of the brightest minds in our industry. You will hear the latest research from your peers at institutions such as John Hopkins University, The Mayo Clinic, Kettering Health Network, Louis Stokes Cleveland VA Medical Center and more. Stay current on recent discoveries and connect with new colleagues to take your career and organization to new heights. 

The Healthcare Track will feature sessions like:

  • Improving Revenue Collection by Reducing the Time to Close Patients' Charts
  • Sequential Improvements to Improve Timeliness and Access to HCV Treatment
  • Improving Patient Experience through Better Pain Management
  • Compassionate Transitions: Transforming End of Life Care
  • Re-designing Surgical Scheduling Using Lean Tools
Join us at ELSS on Sept. 25-27 and  register before Sept. 12  to save before prices go up onsite.
Submissions Now Open!
Entries are now being accepted for the 4th Annual HSPI Student Simulation Competition sponsored by FlexSim. Gather a team of four students (maximum) to solve a "real-world" healthcare situational case study using FlexSim's simulation software. Your team could win the first place prize of $2,500!
Each team will have approximately nine weeks to develop its solution for preliminary judging. Three teams will be chosen to compete in the finals in Atlanta at the Healthcare Systems Process Improvement Conference Feb. 21-23, 2018. The winning team will be announced at the conference. Each of the three finalist teams will receive $1,250 for travel to the finals, cash awards, complimentary conference registration and certificates. For more details about the competition and entry parameters, go to the simulation competition web page.
Entry forms for the competition are due no later than Sept. 29, 2017. Don't miss this chance to show off your skills and reap the "awards".
Questions? Contact Bonnie Cameron at


Society for Health Systems Scholarship  Sponsored by Parallon Workforce Solutions
  • Be an active Society for Health Systems student member. Have an overall point-hour average of 3.00 on a scale of 4.00.
  • Be enrolled full-time, as defined by the student's university.
  • A graduation date of May/June 2019 or later.
Students may not apply directly for the scholarship. They must be nominated by IE department heads, IISE student chapter advisors, IE faculty or by SHS board members, SHS diplomates or SHS senior members. Applications must be received at IISE headquarters on or before Dec. 1 and include:

  • A transcript and resume or CV including statement of career objective.
  • Three letters of recommendation reinforcing applicant's contributions to the industrial engineering profession in healthcare.
  • Statement of Interest in Healthcare describing candidate's contributions to, or experience in, industrial engineering in healthcare.
  • A three to five page original essay supporting the theme "IEs in Healthcare: Improving Processes in Healthcare."
Questions? Please go to