How to Request Service
Always CALL if your request is an emergency!
If you are a S.M.A.R.T. Services plan client, press "1" and enter your PIN when prompted. You will be connected to a S.M.A.R.T. Services system administrator 24 hours per day, 7 days per week.
You may email us for all non-urgent service requests. Please provide as much detail as possible.
3. Use the online portal
and click "Client Login." Enter your user name and password, then provide details about your service request. Please call or email us if you do not have a user name or password.