Season's greetings to you and yours!  May your December be filled with good thoughts, kind people and happy moments.  Here at SMB, we would like to thank you for another successful year working together.  This newsletter will feature a year-end review from the Executive team, best practices for protection against ransomware and spotlight employee, Stacy Rimmer. Happy Holidays from SMB to your practice. 

Can You Believe It!?
Why do we all act so surprised when we reach the end of a year?  We all know it's coming.  Yet we look back over the year, where the days go by slow and the months go fast and wonder, "What all did we accomplish?"

One thing we can see is your steadfast determination to work hard, help your patients
feel better, make their lives just a little bit easier and to make some money along the way.

It is truly an honor to work with each of you, along with your staff.  The unsung heroes are the staff members who diligently send us missing information, superbills and so on each day; without their support and cooperation, we could not do this!

We look forward to a great new year in 2017 working together to meet your billing needs and to strive to improve continually so that we not only meet, but exceed your expectations.

From all of us at SMB Medical Billing we want to wish each of you a very Merry Christmas, Happy Hanukkah and the best Holiday Season with your family and friends!
Best Protection Against Ransonware.

Chad Bixler
Business Development
Today, all systems need layered security protection.  These layers include: Personnel Training, firewalls, anti-exploit, antivirus, anti-malware and anti-ransomware software systems.  However, due to bad luck, a miss-click, etc., the bad guys may still get to your mission critical systems.
To fully protect your systems, the number one tool are your backups of key files and systems.  With appropriate backups, if you get a virus, ransomware, etc, you can clean your systems and then restore them with the backups.  You will only lose a small amount of work.  You will not lose your entire mission critical information system.
A backup process includes software, hardware and human action.  Do not make the mistake of relaying on a single backup software program to protect you.  If you do, you run a grave risk.
There are three things you need to be aware of when implementing a backup process. 
1)    Perform your backups on the appropriate schedule.  Determine which files need to be backed up hourly, every 6 hours, daily, weekly, monthly. Schedule your backup process to implement this schedule. 
2)    Keep multiple version of the backup. 
i)     Never rely on a single backup. If the ransomware accidently gets backed up in your single backup, the backup does you no good. 
ii)    Also, some backup systems automatically back up the file if the system notes a change to the file. In this case, the backup system will corrupt your backups with the ransomware. 
iii)   Use separate storage media for each version of your backups.  If you use a single media for all your versions, and one of the backups is infected, then all versions will be infected.
Backup to storage that is not mapped nor continuously connected to your network or computer.  Today's encryption ransomware can encrypt all files mapped to the infected system.  Some of the more advanced ransomware can ping a network for unmapped systems and then also encrypt these files.
Employee Spotlight: Stacy Rimmer

Stacy Rimmer Billing _ Collection Specialist
About Me & 
My Family

I live in Blue Springs, MO with my two teenage boys.  My oldest Trevor is 16 and is very involved in music and choir.  Brenden just turned 13 and plays baseball both in the spring/summer season and also fall ball. 
Fun Facts
  • I enjoying watching baseball and LOVE watching and keeping up with the Royals, especially my favorite player Salvador Perez.
  • I get up early every morning to get my workout done and to get my day started off on the right foot.
  • I enjoy spending my free time with family and friends.
  • To get your claims entered and sent to insurance as quickly as possible so turnaround time is low.
  • To process and post payments daily so all patients accounts are up to date.
  • To answer or address any questions or concerns by your office or patients in a timely fashion.

Thank you for taking time to read our December newsletter.  We hope you have a wonderful Holiday season and Happy New Year!  See you in 2017!
SMB Medical Billing