SOAR has been in business for 18 years. Our prices have not changed once, are lower than other scouting services, and lower than standard website hosting in general. This was part of my way of giving back to the scouting community.
Working with Troopmaster and TroopWebHost to create discounts, imports, and easy transitions for those that needed services immediately was the right thing to do for customers. Please understand it was not in the best interest of SOAR though. Any discounts they have provided are not connected to your SOAR subscription in any way. Just their generous scouting nature to help!
The above has influenced the Refund Policy below. Many customers have let me know they don’t want a refund as an acknowledgement of the above, which is why this is an opt-in process. I believe the refund policy is a good balance between the needs of you (the customer) and me (SOAR).
I will settle all refunds with SOAR customers by the end of April, which will leave Meridian Computing free to start fresh with SOAR and its customers.
Please don’t file a dispute with PayPal. If the number of disputes gets too high, PayPal will put the SOAR account on hold and I won’t be able to get anyone refunds.