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Hi Bryan!
Do strong leaders show grace? The answer is YES, when necessary.
I'll use myself as an example. There were many times in my career when I should have been fired. No question. Times when it was perfectly logical, reasonable, and justifiable to let me go. People believed in me, when I oftentimes gave them no reason to believe in me.
🗓Years ago, when I was a hotel banquet server, I always asked for opportunities to do more and learn more. One day, the resort's banquet director came to me and said that I impressed him with my zeal. As a result, he wanted me to be his "right hand" for an important upcoming event. My job would be to assist in organizing the set-up of the event. Table placement...Silverware settings...Staff assignments, etc.
The big day came, and I was scheduled to report to work at 9AM. Somehow, my alarm didn't go off and I overslept...by a lot. I didn't get to work until after 10AM.🤦🏾♂️
When he saw me, he had a look of sheer hurt and disappointment on his face. He quickly interrupted my barrage of excuses and quietly said, "I was counting on you." Then he walked away.
💡I should have been written up, suspended or even fired. In fact, I expected it. But nothing happened. He ended up giving me another opportunity, and I seized it with both hands.
The point is that I did nothing to "deserve" another opportunity, but I got it anyway. If not for his willingness to forgive, coach, and give me another chance, I would not be where I am today. Honestly, undeserved grace was the only valid explanation for my success.
⭐️As STRONG Leaders, we must ALWAYS look for potential in others (without sacrificing our high expectations).
Sometimes we have to give people opportunities, and coach them with an expectancy of excellence, even if they don't deserve it. Then, you can rest well knowing that you didn't miss an opportunity to help change someone's life...even if they don't deserve it.
👉🏽Takeaway: Oftentimes, the right mix of high expectations, accountability, grace and love are all that's needed to unlock someone's capacity for excellence.
Bryan K. Williams, DM
Keynote Speaker & Author
DrBWilliams.com
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