Sage BusinessWorks Newsletter | August 2022

If Sage Support is Closed and I Need Help, What Can I Do?

Sage BusinessWorks product support (that comes with your annual software maintenance plan) is open Monday - Friday from 6:00 am - 5:00 pm pacific time. If you require support outside of these hours there are several options available to you.

Visit Sage City at www.sagecity.com/resources.
  • Get help from other BW users by posting your question on the forum.
  • Search the blogs to see if your issue is a common call generator.

Visit the Sage Knowledgebase at www.sagekb.com.
  • Here you will find resolutions, product updates, and video tutorials.
  • Read the article on KB search tips & tricks.

Check out Sage's video tutorials on YouTube.

DWD offers BusinessWorks software tips around the questions they hear most frequently. The tips are designed to help users with step-by-step instruction.
What Do I receive with a Sage BusinessWorks Business Care Plan?

We sometimes hear clients grumble about the price of Sage Software's BusinessWorks Business Care plans. We understand.

If you are keeping your software current by renewing your Business Care plan each year, be sure you're taking advantage of ALL the benefits that are included.
Are Smart Devices Creating Security Risks for Your Home Office?
Smart home devices are some of the most popular gifts given for birthdays, holidays, and other special occasions.

Despite the convenience these devices offer, they also carry a significant number of security risks that can jeopardize the safety of your home network and personal information.

Learn how Smart home devices get compromised, what hackers can access, and how to secure your smart home devices.
About DWD Technology Group
DWD Technology Group is a Microsoft Gold Certified Partner and Sage Software Reseller serving clients in Indiana, Ohio, Michigan and throughout the Midwest. We are committed to helping companies evaluate and implement proven network, accounting and business management software systems and to provide support to keep those systems flourishing over time. 
  
See what's happening on our social sites: