Accelerate payments, create a watertight collections process, and simplify dispute resolution—all while delighting your customers.
Quadient created The Accounts Receivable Collections Playbook to share the secrets they’ve gathered in helping customers get paid faster.
What’s inside? Best practices for:
- New customer onboarding
- White glove customer communication
- Challenging your customer
Each section details the individual steps you need to take and the timeline for them, they also include prewritten emails that you can use to put these steps into action today.
*Source: KPMG 2022 U.S. CEO Outlook.