Combining oversight of the two departments was done with the intention of enhancing the customer relationship experience at the recently renovated facility.
"We fully expect that with the recent completion of the $279 million renovation, the customer experience must also be elevated," said Claude Molinari, general manager of Cobo Center.
DeSandy's promotion gives him oversight of both departments as part of the recent organizational restructuring that marked the end of the five-year renovation.
"We believe that this strategic change will enhance the customer experience and seamlessly assist in guiding our customers from their first encounter through the completion of their event and beyond," added Molinari.
DeSandy has more than 25 years of hospitality experience in hotels and convention centers prior to moving back to his hometown Detroit in September of 2014.
"I'm so excited to be a part of our very experienced and talented Sales and Event Services teams, and will assist them in elevating our standards of customer service in this magnificent facility," said DeSandy.
Cobo's strategic vision to make each event the most important event of the year includes a stronger focus on the customer and an expanded focus on sustainability.